Facharbeiter Zuschnitt & Handbiegebereich (m/w/d)

Jürgen Emptmeyer GmbH; Essen; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Pension scheme

30 days annual leave

Christmas bonus

Job & Bike

Hansefit

Free fruit and drinks

Childcare allowance

Job summary

Jürgen Emptmeyer GmbH Essen is seeking a dedicated head of Internal Sales to lead the order processing and technical sales teams. You will shape sales processes, develop staff, and drive customer-focused growth across domestic and export markets.

Ideal candidates bring several years in internal sales, strong leadership, and a track record of optimizing processes. German fluency and English proficiency are required; AEVO training is an advantage.

Qualifications

• Solid leadership experience in internal sales or similar role
• Experience in coordinating sales processes and customer-focused communication
• Proven ability to analyze performance and drive improvements
• Confident in CRM usage and MS Office applications
• Very good German, English required
• AEVO trainer qualification is an advantage

Responsibilities

• Lead the internal sales team and develop individual skills to meet targets
• Organise and optimise internal sales processes from quotation to dispatch
• Support distributor networks in export and promote customer loyalty
• Use CRM to monitor sales performance and report to management
• Ensure a customer-focused approach and continuous improvement

Skills

Leadership

Customer focus

Negotiation

Entrepreneurial thinking

Team management

CRM usage

MS Office

German language

English language

Education

Commercial training or business studies degree (BA/BSc)

Tools

CRM systems

MS Office

Job description

Full-time (38.5 hours per week)

In this role, you will manage our internal sales team, which consists of the order processing and technical sales departments.

Your responsibilities:

• Leadership & team development:
  You will lead the sales team, motivate employees, promote a positive team culture and develop individual skills in order to achieve sales targets together.
• Sales processes & organisation:
  You will be responsible for organising and optimising all internal sales processes, from quotation calculation and quotation preparation to dispatch, and will ensure efficient processes and continuous improvement.
• Customer support & development:
  You will ensure efficient, customer-oriented communication, further develop customer potential, support our distributors in export and initiate measures to promote customer loyalty.
• Reporting & controlling:
  You use the CRM system on a daily basis, analyse sales figures, prepare reports, identify potential and derive measures to increase sales performance. In addition, you monitor the achievement of targets in close coordination with the management.

Your profile:

• Completed commercial training (e.g. industrial clerk/wholesale and foreign trade clerk) or business studies degree (business administration, industrial engineering)
• Several years of professional experience in internal sales, ideally in a technical or manufacturing company
• Demonstrable leadership experience with a structured, team-oriented approach
• Strong customer focus, negotiating skills and entrepreneurial thinking
• Confident use of CRM systems and MS Office
• Very good German skills, English skills required
• Trainer qualification (AEVO) an advantage

Your responsibilities:

• Attractive and performance-based remuneration including pension scheme, 30 days of annual leave, Christmas bonus
• A varied range of responsibilities
• A large and open-minded team with regular team events such as quarterly team dinners and annual team building
• Further benefits such as Job & Bike, Hansefit, free fruit and drinks
• A family-oriented corporate culture, childcare allowance for kindergarten-age children
• A modern workplace with high standards of cleanliness and order
• Regular training and further education are part of our corporate strategy

If you have any questions, please contact Ms Lea Jäger by telephone. [phone]