Support-Mitarbeiter Deutschsprachiger Kundenservice in Athen

Cross Border Talents; Erfurt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking German-speaking Customer Support Specialists to join a supportive, multinational team in Greece. Responsibilities include assisting customers via phone, email, and chat, troubleshooting issues, and ensuring customer satisfaction. The role offers a competitive salary ranging from €1,400 to €1,600 monthly, performance bonuses, and full training. A relocation package for EU candidates includes flight tickets, accommodation, and support in finding a home.

Leistungen

Monthly performance bonuses

Relocation package including flight and accommodation

Full training provided

Qualifikationen

• Ability to handle customer inquiries professionally and empathetically.
• Experience in responding to requests via phone, email, and chat.
• Competency in troubleshooting technical or account-related issues.

Aufgaben

• Respond to customer inquiries using professional and empathetic communication.
• Handle requests via phone, email, and chat in German.
• Ensure customer satisfaction with timely follow-up and accurate record maintenance.

Kenntnisse

Fluent in German

Customer service skills

Technical troubleshooting

Jobbeschreibung

German-speaking Customer Support Specialists Athens Greece

We’re seeking German-speaking Customer Support Specialists to assist customers, solve problems, and create lasting positive experiences. You’ll be working on-site with a supportive, international team, helping users via phone, email, or chat while living and working in one of Europe’s sunniest and most historic destinations!

What Youll Be Doing

• Responding to customer inquiries with professionalism, empathy, and clarity
• Handling requests via phone, email, and chat in German
• Troubleshooting technical or account-related issues
• Escalating complex cases when necessary
• Ensuring customer satisfaction and timely follow-ups
• Maintaining accurate records in internal systems

Salary & Benefits

• Monthly Salary: Between 1,400 1,600 (depending on the project & your profile)
• Performance Bonus: Additional monthly incentives
• On-Site Position: Based in Greece enjoy Mediterranean life while building your career!
• Full Training: Between 10 days and 3 weeks, depending on the project (paid)

Relocation Package (For Candidates from Within the EU)

• We’ve got your move covered!
• Flight ticket to Greece (for EU citizens)
• 2 weeks hotel accommodation upon arrival
• Airport pickup for a stress-free welcome
• Real estate agency support to help you find your new home

Please note: you’ll need to be in Greece at least 1 week before your start date, which is planned for July (to be confirmed during your interview with the hiring manager).

Why Join?

• Work for an international company with real growth opportunities
• Enjoy the Greek lifestyle: sunshine, beaches, and vibrant culture
• Build a meaningful career in customer service
• Join a diverse team and friendly environment
• Full training provided no prior experience required!

Interested?

Contact me for more details:
👩💼 Vishaya R. Doerga
Recruiter | Cross Border Talents
📧 [e-mail]
🔗 LinkedIn Vishaya R. Doerga