Store Manager - Hamburg (2434)

Bang & Olufsen; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A luxury audio brand is seeking an experienced Store Manager for their Hamburg location. You will oversee daily operations, manage team performance, and ensure exceptional customer experiences. The ideal candidate has over 4 years of retail management experience, strong leadership skills, and a passion for high-end brands and audio products. This role offers competitive salary and benefits, with responsibilities including training a sales team and achieving sales targets.

Leistungen

Competitive salary and benefits package

Qualifikationen

• Minimum 4 years of experience as a Store Manager, Assistant Store Manager or similar.
• Experience with or a passion for lifestyle or high-end brands.
• Passion for music and audio products is a plus.

Aufgaben

• Deliver sales and profit targets of the store.
• Provide outstanding customer experience throughout the customer journey.
• Train the sales team to meet high standards.

Kenntnisse

Solutions-oriented

Ability to adapt quickly

Driven and results-oriented

Positive attitude

Outstanding verbal communication in German and English

Jobbeschreibung

Join us to oversee our key B&O store in Bang & Olufsen am Rathausmarkt Hamburg. We are seeking an experienced store manager to enhance and uplift the commercial performance and customer experience.

This store is one of our monobrand partner stores and whilst you will be exclusively representing B&O you will be employed through our partner’s business: APL Competence GmbH

Your mission

As our new Store Manager, Bang & Olufsen Hamburg, you will be responsible for the day-to-day management and strategic improvement of this key retail site. The Bang & Olufsen store is located in the heart of Hamburg, in a prime location with excellent transport links, and attracts a discerning international clientele with the highest expectations in terms of design, quality and service.

Additionally, your remit will cover all operations and team management for the store, ensuring we have the best sales team representing B&O.

More specifically, you will:

• Be accountable on delivering sales and profit targets of the store
• Deliver outstanding customer experience throughout the whole customer journey
• Perform day-to-day training to the sales team, ensuring they all deliver up to Bang & Olufsen high standards
• Inspire and motivate the store sales team, defining weekly planning and development opportunities
• Act as an ambassador to the brand, and represent the brand in and outside the store during key CRM events
• Ensure an outstanding in-store visual merchandising, following, and adapting headquarter guidelines.
• Ensure coordination with internal and external stakeholders (installation team, BHV, service providers, after sale service, etc.).
• Ensure seamless execution of all financial and administrative processes (sales and cost reporting’s, inventories, after sales, etc.).

What you bring

You have minimum 4 years of experience as a Store Manager, Assistant Store Manager or similar and either experience with, or a great passion for, lifestyle or high-end brands. A passion for music and audio products is also a great plus. Furthermore, you:

• Are solutions-oriented and able to adapt quickly to changes, which enable you to make decisions independently and, on the fly; even under pressure
• Are incredibly driven, which pushes you to achieve results and cope well with setbacks
• Know the importance of representing a brand and are therefore able to lead your team by example, with a positive attitude
• Possess great administrative skills, enabling you to structure and plan work schedules, leaving no shifts unmanned
• Are interested in high tech (hardware and software), design and musique
• Outstanding verbal and written communication in German and English

Compensation

Competitive salary and benefits package.

Location

Hamburg

Start date

As soon as possible

Travel

Approx. 5%

How to apply

Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 5th January 2026

At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&O's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you!

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen.

Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.