Stock Controller (part time 16h) F/M/D - Berlin

Moncler Group; Berlin; On-site; EUR 18,000 - 26,000; Part time

Job summary

Moncler Group in Berlin stores is seeking a Stock Controller (part time – 16 hours per week) to join the back-of-house team. The role focuses on maintaining stock accuracy, organizing stockrooms, and ensuring products are available for Clients.

You will work with store colleagues to manage replenishment, inventories, and customer repair requests, upholding luxury standards and delivering an exceptional client experience.

Qualifications

• Proven experience in a similar role in fashion luxury/retail.
• Fast-paced, well organized and capable of independent work.
• Excellent communication skills in German and English.

Responsibilities

• To deliver all warehouse operations, ensuring products are available for Clients.
• To organize and maintain stockroom efficiently, monitor rotations, new arrivals and changes.
• To deal with product replenishment and stock activities, inventories and stock room maintenance.
• To ensure counts are regularly conducted and discrepancies reported to line manager.
• To take charge of customers’ repair requests, to deal with customer complaints and ensure after-sales procedures are adhered to.
• To support all colleagues in charge of administrative activities.
• To participate in all necessary operative activities to ensure store efficiency.
• To ensure that company policies, procedures and standards are adhered to at all times.
• To actively cooperate during preparation and execution of inventories.
• Collaborate with the store team to strengthen Moncler’s community and work in an integrated manner on a global scale.
• Provide the best service during the selling ceremony: welcoming, understanding customer needs, assisting with fittings, cross-selling, and directing to other departments if needed.
• Ensure a unique client experience and long-lasting relationships, including after-sales and clienteling activities.
• Aim for excellent selling performances and results.

Skills

Stock management

Luxury retail knowledge

Autonomy

Organisational skills

German & English fluency

Tools

RFID

Job description

Overview

MONCLER is looking for a Stock Controller (part time – 16 hours per week) to join the team in our Berlin Stores.

We are looking for an experienced Stock Controller, with impeccable presentation; who is enthusiastic and highly motivated, and with well organisational skills to be responsible for supporting all aspects relating to back of house.

The Stock Controller, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Your Impact

Responsibilities and task:

• To deliver all warehouse operations, in line with the highest standards of efficiency and effectiveness, ensuring, as a primary mission, that products are always and timely available for Clients,


• To organize and maintain stockroom efficiently, monitor product rotations, new arrivals and changes, enabling sales team to have all the information to perform an effective level of service to Clients,


• To deal with product replenishment and stock activities, managing stock cyclic counts, inventories and stock room maintenance,


• To ensure counts are regularly conducted and any discrepancies are reported to your line manager,


• To take charge of customers’ repair requests, to deal with customer complaints and ensures that the corporate after sales procedures are accurately adhered to


• To support all colleagues in charge of administrative activities,


• To participate in all necessary operative activities to ensure store efficiency,


• To ensure that company policies, procedures and standards are adhered to at all times.


• To Actively cooperate during preparation and execution of inventories;

Team working activities:

• To collaborate with the store team and to be engaged in Moncler’s vision and mission in order to strengthen Company’s Community and to work in a full integrated manner on a global scale, improving organization and driving innovation as a team.


• To provide the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary.


• To ensure a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;


• To achieve excellent selling performances and results;

Qualifications

• Proven experience in a similar role; experience in structured Fashion Luxury/Retail Companies is a plus;


• Fast paced and well organised


• Excellent understanding of the luxury sector and product sensitivity;


• Experienced using RIFD is preferable


• Computer literacy


• You will have autonomy; will need to be independent and highly self-motivated


• Willingness evolve in the organization, flexible to best practices for the business.


• Excellent communication skill both written and verbal


• Fluency in German and English, another language is a plus


• Digitally aware and open to new ways of working

The Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnicity, skin color, religion, marital status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, or sexual orientation. We value diversity and are committed to creating an inclusive environment for all employees.