Moncler Store Manager - Hamburg F/M

BoF Careers; Hamburg; On-site; EUR 48,000 - 70,000; Full time

Job summary

MONCLER in Hamburg seeks a Store Manager for its Neuer Wall and Alsterhaus boutiques. The role emphasizes excellence in business performance, leadership, coaching the team, and delivering a premium client experience.

You will maintain high visual standards, promote brand history, and develop staff through coaching and clear priorities. Fluency in German and English is preferred; willingness to relocate is a plus.

Qualifications

• 3–5 years in managerial roles in fashion luxury/retail.
• Degree with specialization in Retail/Hospitality Management is a plus.
• Willingness to relocate is a plus.

Responsibilities

• Reach excellence in business performance and qualitative objectives; inspire, coach the team.
• Create genuine relationships with clients based on listening and exceeding needs.
• Maintain visual merchandising and store standards.
• Lead the team to achieve goals, set priorities and define roles.
• Develop and coach staff to ensure development.

Skills

Excellent client service

Fluent German

English proficiency

Education

Degree in Retail/Hospitality Management

Job description

MONCLER is looking for a Store Manager for its Boutiques of Neuer Wall and Alsterhaus.

Overview

The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Your Impact

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client's needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitently improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;

Main Activities Will Be

• 3/5 Years previous experience in managerial roles in the same company, in structured Fashion Luxury/Retail Companies (International Companies preferred);
• Degree with specialization in Retail/Hospitality Management is a plus;
• Willingness to evolve in the organization, willingness to relocate is a plus;
• Proven excellent client service skills;
• Fluency in German, sophisticated proficiency in English, while another language is a plus.
• Digitally aware and open to new ways of working

We Would Appreciate a Person That Is

• Proven track record of successful sales generation, building clientele and employee development ;
• A nalytic mindset and strong attention to detail;
• P roduct sensitivity .
• . .

"Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."