Store Manager - Hamburg F/M

Moncler; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Moncler is looking for a Store Manager for its Boutiques in Hamburg. The ideal candidate will have 3-5 years of managerial experience in luxury retail, focused on creating strong relationships with clients and achieving business goals through clear KPIs. Successful candidates will demonstrate fluency in German and English, strong client service skills, and an analytical mindset. Moncler offers an inclusive work culture that values diversity and individual growth.

Qualifikationen

• 3-5 years of managerial experience in Fashion Luxury/Retail.
• Fluency in German and English, with another language as a plus.
• Digitally aware and open to new working methods.

Aufgaben

• Create genuine relationships with clients based on their needs.
• Focus on performance results using clear KPIs.
• Maintain visual merchandising and overall technical standards.
• Enhance knowledge of the brand's history and values.
• Create an inclusive work environment valuing trust diversity.
• Empower team members through engagement and motivation.
• Lead the team by identifying clear goals and priorities.

Kenntnisse

Client service skills

Analytic mindset

Product sensitivity

Ausbildung

Degree in Retail/Hospitality Management

Jobbeschreibung

MONCLER is looking for a Store Manager for its Boutiques of Neuer Wall and Alsterhaus.

The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Main Activities Will Be

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations.
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance.
• Constantly enhance the knowledge of the brand’s history and values, promote collections and product features.
• Create an exciting work environment where trust and respect for diversity is valued.
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consistently improve.
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role.

Qualifications

• 3‑5 years previous experience in managerial roles in the same company, in structured Fashion Luxury/Retail Companies (International Companies preferred).
• Degree with specialization in Retail/Hospitality Management is a plus.
• Willingness to evolve in the organization, willingness to relocate is a plus.
• Proven excellent client service skills.
• Fluency in German, sophisticated proficiency in English, while another language is a plus.
• Digitally aware and open to new ways of working.

We would appreciate a person that is

• Proven track record of successful sales generation, building clientele and employee development.
• Analytic mindset and strong attention to detail.
• Product sensitivity.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.