Store Manager - Hamburg F/M

UNAVAILABLE; Hamburg; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

MONCLER in Hamburg seeks a Store Manager for its Neuer Wall and Alsterhaus boutiques. You will strive for excellence in business performance, inspire and coach the team, and create genuine client relationships.

You’ll lead by example to achieve KPIs in a competitive luxury retail environment, maintain visual standards, and ensure staff development and high service levels.

Qualifications

• 3–5 years of managerial experience in fashion luxury/retail.
• Degree in Retail/Hospitality Management is a plus.
• Willingness to relocate.
• Fluency in German and proficient English; another language is a plus.

Responsabilités

• Create genuine client relationships by listening and exceeding needs.
• Focus on KPI-driven performance in a competitive luxury retail environment.
• Maintain visual merchandising standards, cleanliness, and staff appearance.
• Develop the team through coaching, feedback and talent development.
• Lead the team to achieve goals and define priorities and roles.

Connaissances

Store Management

Client Service

Team Leadership

German language

Formation

Retail/Hospitality Management degree

Description du poste

Overview

MONCLER is looking for a Store Manager for its Boutiques of Neuer Wall and Alsterhaus.

The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

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Your Impact

Main activities will be:

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values,promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consisitently improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;

Qualifications

• Requirements:
• 3/5 Years previous experience in managerial roles in the same company, in structured Fashion Luxury/Retail Companies (International Companies preferred);
• Degree with specialization in Retail/Hospitality Management is a plus;
• Willingness to evolve in the organization, willingness to relocate is a plus;
• Proven excellent client service skills;
• Fluency in German, sophisticated proficiency in English, while another language is a plus.
• Digitally aware and open to new ways of working

We would appreciate a person that is:

• Proven track record of successful sales generation, building clientele and employee development;
• Analytic mindset and strong attention to detail;
• Product sensitivity.

. . .

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.