Specialist, Customer CARE (Danish)

Vistaprint; Berlin; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Vistaprint is seeking enthusiastic individuals to support small businesses as customer service partners. The role offers flexible working from home in Germany, with comprehensive training and a supportive team environment. Candidates should possess excellent Danish communication skills, a passion for eCommerce, and digital proficiency.

Leistungen

Monthly home office allowance of 85 €

Financial support for home office setup

Discounted Urban Sport Club subscription

Bicycle leasing with JobRad

Paid 4-week training course

Qualifikationen

• Very good oral and written Danish communication skills.
• Strong interest in eCommerce and marketing.
• Digital native with proficiency in various customer support channels.

Aufgaben

• Assist customers with queries via phone, email, and chat.
• Provide solutions for marketing solutions like flyers and business cards.
• Work closely with a dedicated team leader for professional development.

Kenntnisse

Danish communication skills

Friendly and empathetic

Interest in eCommerce and marketing

Digital native

Persistence

Jobbeschreibung

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You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them?Then it is time for you to become a part of Vista and apply now!

• The opportunity to work from homewithin Germany.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sport Club subscription after working one year with us.
• Bicycle leasing with JobRad.
• A comprehensive,paid 4-week training courseright from the beginning as well as regular mentoring and training sessions afterwards;versatile development opportunitieswithin and outside your team so that we are all working towards the same vision.
• A dedicated team leaderat your side to support your and your team’s development.
• A reliable,weekly-rotating shift system (Mon.-Fri., 08:00-18:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).

What you ideally bring with you:

• You havevery good oral and written Danish communication skillsas well as beingfriendly and empathetic, so as to understand and assist our customers with any queries which may arise.
• You havea strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.
• You are adigital nativewhich allows you to connect with our customers on all channels to support them, especiallyvia phone, email and chat.
• You exude persistence and,as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

What you can expect from our selection process:

First, we will get to know each other in a 20-minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights to the job. We are looking forward to your application.Please send it in Englishto your first point of contactHai-Dang Phan, Talent Acquisition Manager.

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Job Segment: Recruiting, Work from Home, Customer Service, Human Resources, Contract