Service Engineer - Port Machinery or Cranes

SANY Group; Bedburg; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

International environment

Career growth

Job summary

SANY Europe is seeking a Service Engineer to support port machinery and crane products across Germany and Europe. You will perform commissioning, preventive maintenance, fault diagnosis, and repair on heavy equipment, with on-site visits and remote support as needed.

The role requires a technical degree in mechanical/electrical/mechatronic engineering, 3+ years of field service experience, fluent English (German a plus), and willingness to travel.

Qualifications

• Technical degree in mechanical, electrical or mechatronic engineering.
• Minimum 3 years servicing heavy equipment.
• Experience with port machinery or crane equipment.
• Strong hydraulics, electrical systems and diesel engine knowledge.
• Ability to read and interpret technical drawings and schematics.
• Fluent in English; German is an advantage.
• Willingness to travel within Germany and Europe.
• Valid driver's license.

Responsibilities

• Perform commissioning, preventive maintenance, troubleshooting, and repair work on SANY heavy equipment.
• Diagnose and resolve mechanical, hydraulic, electrical, and control faults.
• Provide technical support to customers, dealers, and internal teams on-site and remotely.
• Conduct inspections, fault analysis, and root-cause investigations to improve uptime.
• Prepare service reports, maintenance records, and warranty-related reports.
• Support installation, testing, commissioning, and handover at customer sites.
• Deliver technical training to customers, operators, dealers, and service partners.
• Collaborate with engineering and quality teams for continuous product improvement.
• Ensure service activities comply with safety standards and local regulations.
• Travel within Germany and occasionally across Europe to support customers.

Skills

English fluency

Travel readiness

Customer support

Education

Technical degree in mechanical, electrical or mechatronic engineering

Job description

Job Title: Service Engineer - Port Machinery or Cranes

Location:

Bedburg, Germany

About SANY Europe:

SANY Europe is a subsidiary of SANY Group, a global leader in the manufacturing of construction and port machinery. With a strong commitment to innovation, reliability, and customer satisfaction, SANY Europe provides high-performance equipment and exceptional after-sales support across the European market.

Position Overview:

We are looking for a motivated and skilled Service Engineer to join our after-sales service team. The successful candidate will be responsible for technical support, maintenance, commissioning, and troubleshooting of SANY heavy equipment products.

Key Responsibilities:

• Perform commissioning, preventive maintenance, troubleshooting, and repair work on SANY heavy equipment, including port machinery and crane products.
• Diagnose and resolve mechanical, hydraulic, electrical, and control system faults in a timely and professional manner.
• Provide technical support to customers, dealers, and internal teams through on-site visits, remote assistance, phone, and email.
• Conduct inspections, fault analysis, and root cause investigations to improve equipment reliability and uptime.
• Prepare service reports, maintenance records, technical documentation, and warranty-related reports.
• Support equipment installation, testing, commissioning, and handover activities at customer sites.
• Deliver technical training to customers, operators, dealers, and service partners on equipment operation, maintenance, and troubleshooting.
• Collaborate with engineering, product support, and quality teams to provide field feedback and support continuous product improvement.
• Ensure all service activities comply with company safety standards, local regulations, and customer requirements.
• Travel within Germany and occasionally across Europe to support customers and service operations.

Requirements:

• Technical degree or equivalent qualification in mechanical, electrical, or mechatronic engineering.
• Minimum 3 years of experience servicing heavy equipment.
• Experience in either of the following fields:

Port Machinery (Reach Stackers, Material Handlers, Telescopic Handlers, etc.)

Crane Equipment (Mobile Cranes, Truck Cranes, All Terrain Cranes, Crawler Cranes, etc.)

• Strong knowledge of hydraulics, electrical systems, and diesel engines.
• Ability to read and interpret technical drawings and schematics.
• Fluent in English; German is an advantage.
• Willingness to travel within Germany and Europe.
• Valid driver's license.

We Offer:

• Competitive compensation and benefits package.
• Dynamic and international working environment.
• Opportunities for professional growth and development.
• Work with cutting-edge machinery and technologies in the port equipment industry.