Senior Talent Operations Program Manager

Alphasense; Deutschland; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks an experienced Recruiting Operations leader to map and optimize end-to-end recruiting workflows across regions. You will own the recruiting tech stack (Greenhouse, Gem, BrightHire, Guide) and drive automation that scales without headcount.

The role emphasizes data-driven decision making, stakeholder management, and building sustainable playbooks, dashboards, and training. You will partner with TA leadership, Finance, IT, and Legal to ensure secure, efficient processes

Qualifikationen

• 8+ years in Recruiting/Talent Operations, ideally in a high-growth, global, or distributed environment.
• Hands-on administration of an ATS (Greenhouse strongly preferred) plus at least one CRM, interview-intelligence, or scheduling/candidate-experience platform.
• Strong data fluency—pull, interpret, and visualize recruiting data and translate into pragmatic recommendations.
• Strong program and project management skills—scope, prioritize, and run cross-functional initiatives with measurable outcomes.
• Proven track record leading process improvements and tool rollouts with measurable gains in efficiency or experience.
• Fluency with automation and AI-enabled tooling, with a bias toward reducing manual work.
• Excellent communication and stakeholder-management skills—ability to influence without authority.
• Systems thinking, high ownership, and a service mindset.

Aufgaben

• Map, standardize, and continuously improve recruiting workflows end to end.
• Establish operating rhythms, SLAs, and clear ownership for a predictable experience.
• Serve as primary admin and SME for the recruiting stack—Greenhouse, Gem, BrightHire, and Guide.
• Identify and implement automation and AI-enabled workflows across the stack.
• Own the accuracy and consistency of recruiting data across Greenhouse and downstream systems.
• Build and maintain dashboards and reporting on core funnel and efficiency metrics.
• Develop playbooks, documentation, templates, and training across the full lifecycle.
• Onboard and train recruiters and hiring managers; drive adoption of new tools and processes.
• Partner with TA leadership and Finance for capacity modeling and headcount reconciliation.
• Collaborate with People Systems, IT, and Legal on integrations and security.

Kenntnisse

Data fluency

Project management

Automation & AI tooling

Stakeholder management

Communication

Process improvement

Systems thinking

Tools

Greenhouse

Gem

BrightHire

Guide

Workday

Jobbeschreibung

• Map, standardize, and continuously improve recruiting workflows end to end - intake, sourcing, interview loops, offers, and closeout - removing bottlenecks and driving consistency across regions and functions.
• Establish operating rhythms, SLAs, and clear ownership so hiring managers, recruiters, and candidates have a predictable, high-quality experience.
• Serve as primary admin and SME for the recruiting stack - Greenhouse (ATS), Gem (CRM/analytics), BrightHire (interview intelligence), and Guide (candidate experience) - including configuration, permissions, integrations, and troubleshooting in partnership with IT, and manage the vendor relationships.
• Identify and implement automation and AI-enabled workflows across the stack to reduce manual effort and scale recruiting operations without adding headcount.
• Own the accuracy and consistency of recruiting data across Greenhouse and its downstream systems (including handoffs to Workday), defining data-entry standards and auditing for quality.
• Build and maintain dashboards and reporting on core funnel and efficiency metrics (e.g., time-to-fill, time-to-hire, pass-through rates, source effectiveness), and develop forward-looking analytics that inform hiring strategy.
• Build and maintain playbooks, documentation, templates, one-pagers, and training that support recruiters, coordinators, and hiring managers across the full recruiting lifecycle.
• Onboard and train recruiters and hiring managers on process and tools; drive adoption of new tools and processes through user-centric change management.
• Partner with TA leadership and Finance to support capacity modeling, target setting, and headcount reconciliation with clean data and reporting.
• Collaborate with People Systems, IT, and Legal on integrations, security, and process design.

Requirements

• 8+ years in Recruiting/Talent Operations, ideally in a high-growth, global, or distributed environment.
• Hands-on administration of an ATS (Greenhouse strongly preferred) plus at least one CRM, interview-intelligence, or scheduling/candidate-experience platform (e.g., Gem, BrightHire, GoodTime, Guide), with comfort navigating configurations, permissions, and integrations.
• Strong data fluency-able to pull, interpret, and visualize recruiting data and translate it into pragmatic recommendations; advanced spreadsheet skills and experience with a BI/reporting tool.
• Strong program and project management skills-able to scope, prioritize, and run cross-functional initiatives to measurable outcomes while managing a roadmap across competing demands.
• Proven track record leading process improvements and tool rollouts with measurable gains in efficiency or experience.
• Fluency with automation and AI-enabled tooling, with a bias toward using technology to eliminate manual, repetitive work.
• Excellent communication and stakeholder-management skills-able to influence without authority, tailor the message to each audience, and present recruiting data and recommendations clearly to leadership.
• Systems thinking, high ownership, and a service mindset; able to prioritize across competing projects and build trust with recruiters, hiring managers, and cross-functional partners.

Core Competencies

Demonstrates expertise in Recruiting Operations, including hands-on administration of ATS and CRM platforms, strong data fluency for analytics, and effective project management skills to drive process improvements. Capable of building and maintaining recruiting workflows, dashboards, and training materials while fostering collaboration across teams.

Highest-signal resume keywords

• Greenhouse ATS Administration
• Data Fluency and Visualization
• Project Management Skills
• Automation and AI-Enabled Tooling
• Stakeholder Management

ATS Optimization Keywords

Hard Skills

• Recruiting Workflows
• Data Entry Standards
• Dashboard Creation
• Process Improvement
• Configuration Management

Soft Skills

• Excellent Communication
• Influencing Without Authority
• Service Mindset
• High Ownership
• Collaboration

Industry Keywords

• Talent Operations
• High-Growth Environment
• Global Recruiting
• Cross-Functional Initiatives
• Recruiting Data

Tools & Technologies

• Greenhouse
• Gem
• BrightHire
• Guide
• Workday