Senior Specialist, Payroll

Jobtailor; Deutschland; Remote; EUR 48.000 - 64.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Payroll Specialist to manage client payrolls within ADP WFN, ensuring accuracy and compliance with federal and state requirements.

You will process payrolls, generate earnings reports, reconcile deposits and withholdings, and support implementations for multiple clients while maintaining confidentiality and delivering exceptional client service.

Collaborate with clients to understand payroll needs, train them on processes, and identify opportunities for value-added services.

Qualifikationen

• 3 years of relevant payroll experience.
• Experience with ADP WFN software and implementation experience.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate.

Aufgaben

• Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies.
• Review and/or process payrolls to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing federal and state income tax calculations, and reconciling payroll deposits, tax withholdings, and wage garnishments.
• Prepare reports of employee earnings, taxes, deductions, and employer contributions for social security and unemployment.
• Establish strong client relationships and consult on payroll-related matters.
• Maintain confidentiality of employee data.
• Convey detailed information in written and verbal formats.
• Provide technical software support to clients.
• Identify and capture out-of-scope work and new service opportunities.
• Support implementation activities and interview clients to understand payroll needs.
• Manage new client implementation projects to timely completion and client satisfaction.
• Train clients on payroll processes.
• Support new hires and less experienced staff.
• Provide feedback and share insights and lessons learned.
• Research and maintain product knowledge on ADP software platforms.
• Maintain current knowledge of local, state, and federal practices and laws.

Kenntnisse

Attention to detail

Exceptional client service

Strong communication skills

Time management

Adaptability

Multi-tasking

Deadline-driven work

Tools

ADP WFN

Microsoft Outlook

Microsoft Office Suite

Jobbeschreibung

• Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies
• Review and/or process payrolls to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing federal and state income tax calculations, and reconciling payroll deposits, tax withholdings, and wage garnishments
• Prepare reports of employee earnings, taxes, deductions, and employer contributions for social security and unemployment
• Establish strong client relationships and consult on payroll-related matters
• Maintain confidentiality of employee data
• Convey detailed information in written and verbal formats
• Provide technical software support to clients
• Identify and capture out-of-scope work and new service opportunities
• Support implementation activities and interview clients to understand payroll needs
• Manage new client implementation projects to timely completion and client satisfaction
• Train clients on payroll processes
• Support new hires and less experienced staff
• Provide feedback and share insights and lessons learned
• Research and maintain product knowledge on ADP software platforms
• Maintain current knowledge of local, state, and federal practices and laws

Requirements

• 3 years of relevant payroll experience
• Experience with ADP WFN software and implementation experience
• Working knowledge of Outlook and Microsoft Office Suite
• Highly detail oriented and focused on accuracy
• Strong organization and time management skills
• Strong adaptability and multi-tasking skills
• Ability to effectively work in a deadline driven environment serving multiple clients
• Ability to provide exceptional client service
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels
• Ability to learn new technology and processes quickly
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate

Core Competencies

Demonstrates expertise in payroll processing and client relationship management, with a strong focus on accuracy and compliance with federal and state regulations. Proficient in ADP WFN software and capable of training clients on payroll processes while managing multiple client implementations effectively.

Highest-signal resume keywords

• ADP WFN Software Experience
• Payroll Processing
• Client Relationship Management
• Attention to Detail
• Strong Communication Skills

Hard Skills

• Payroll Processing
• Tax Calculation
• Employee Record Management
• Report Preparation
• Payroll Reconciliation
• Implementation Experience
• ADP Software Knowledge
• Microsoft Office Suite
• Data Confidentiality
• Wage Garnishment Management

Soft Skills

• Strong Organization Skills
• Time Management
• Adaptability
• Multi-tasking
• Exceptional Client Service

Industry Keywords

• Payroll Compliance
• Federal and State Regulations
• Employee Earnings
• Deductions
• Employer Contributions
• Social Security
• Unemployment

Tools & Technologies

• ADP Software Platforms
• Microsoft Outlook
• Microsoft Office Suite