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Fullstory is seeking a Senior Solutions Engineer to empower Account Executives with compelling demos, customized pitch decks, and deep product knowledge for Commercial and Enterprise segments. The role reports to the Manager of Solution Engineering and requires occasional in-office presence in London for collaboration.
You will advise and consult on new business and customer expansions, serve as a liaison between Sales and Product, and help translate customer feedback into actionable
This role is hybrid and requires occasional in-office presence in London as needed for collaboration and team meetings. Candidates must be able to reliably commute to our Shoreditch, London office when required. As a Senior Solutions Engineer, you will report to the Manager of Solution Engineering to be a critical component in enabling our Account Executives with powerful demos, customized pitch decks, advanced product knowledge, and business case proposals in our Commercial and Enterprise Segments. You will work alongside our Account Executives to advise, consult and help steer strategy for new business as well as customer expansions. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Fullstory. To excel at the job, you have a deep curiosity of analytics tools, and are capable of developing compelling presentations that fuel our expansion and new account pursuits.
In a typical day, you might: