Senior Software Engineer MES

Rhian_Convatec; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global medical technology company is seeking a Senior Software Engineer MES to ensure the stability and reliability of Manufacturing Execution Systems. The role involves troubleshooting issues, delivering support, and collaborating with teams to enhance MES operations. Ideal candidates will have over 5 years of IT support experience, focusing on MES platforms, and possess strong communication, problem-solving, and coding skills. The position allows remote work along with travel up to 10% of the time.

Leistungen

Remote working regime

Travel opportunities within Europe, Asia Pacific, and Americas

Qualifikationen

• More than 5 years of experience in IT support, focusing on regulatory solutions.
• Mandatory experience supporting MES platforms, especially Critical Manufacturing.
• Proficient in scripting and integration with shop-floor equipment.

Aufgaben

• Deliver second-line support for MES platforms.
• Troubleshoot and resolve MES system issues.
• Collaborate with cross-functional teams to address MES-related problems.

Kenntnisse

IT support

Proficient communication

Troubleshooting

Manufacturing processes understanding

Problem-solving

Collaboration skills

Ausbildung

Bachelor's / Master's degree in Engineering or IT

Tools

SQL

GitHub

Agile methodologies

Jobbeschreibung

About Convatec

About ConvatecConvatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and you’ll do the same.

Role overview

The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturing (CMF) & Apriso Delmia), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business users.

Key Responsibilities

• Deliver second-line support for MES platforms, addressing incidents, service requests, and user queries in a timely manner.

• Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.

• Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.

• Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.

• Document support activities, solutions, and system modifications for traceability and compliance.

• Participate in root cause analysis and implement corrective/preventive actions for recurring issues.

• Develop or configure new or updated system functionalities.

• Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.

• Provide training and support to MES users, promoting best practices and system adoption.

• Stay updated on MES (CMF & Apriso) developments and recommend improvements.

• Contribute to the testing and deployment of new MES functionalities and integrations.

• Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.

• Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.

Key requirements

• More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.

• Experience supporting and maintaining MES platforms, specifically Critical Manufacturing (CMF) is mandatory.

• Proficient communication skills to align with Business Users.

• Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.

• Strong understanding of manufacturing processes and MES workflows.

• Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.

• Knowledge of ITIL (IT Infrastructure Library) or similar service management frameworks is an advantage.

• Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).

• Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).

• Excellent problem-solving, analytical, and communication skills.

• Ability to document technical solutions and provide user training.

• Team player with strong collaboration skills across technical and non-technical stakeholders.

• Willingness to participate in on-call support rotations and respond to urgent production issues when required.

Education / Qualifications

• A Bachelor's / Master's degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.

• ITIL 4, GMP or Database technologies is a plus.

Travel Requirements

• Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.

• Most trips will include overnight travel.

Languages

• English

• Spanish or Portuguese is a plus

Working conditions

• Remote working regime

Note: Beware of scams online or from individuals claiming to represent Convatec. A formal recruitment process is required for all opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [e-mail].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!