Senior Manager, Growth – Enablement

Jobtailor; Deutschland; Hybrid; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a senior Growth leader to optimize the prospect journey across digital and advisor-assisted channels. You will drive personalized engagement, analyze funnel performance, and partner with Sales, Marketing, Product, and Analytics to unlock scalable growth.

Responsibilities include owning end-to-end journeys, implementing AI-enabled experiences, and building dashboards and playbooks that inform strategy and execution. Travel may be required.

Qualifikationen

• Bachelor’s degree in Business, Marketing, Finance, Product Management, or a related field (preferred).
• 6+ years of experience in Growth, Customer or Prospect Experience, Product, Sales Enablement, Growth Operations, Revenue Operations, or related fields.
• Demonstrated success improving customer or prospect journeys, engagement, conversion, and scalable growth initiatives.
• Experience designing or optimizing cross-channel experiences in marketing, digital, sales, and/or advisor interactions.
• Strong analytics, including journey and funnel analysis, KPI development, experimentation, and performance measurement.

Aufgaben

• Drive scalable organic growth by improving the end-to-end prospect journey, engagement, and conversion across digital and advisor-assisted experiences.
• Own and evolve the prospect journey across digital, marketing, Lead Desk, and advisor-assisted touchpoints.
• Identify friction points and translate insights into prioritized improvements.
• Develop personalized outreach, nurturing programs, and AI-enabled journey experiences.
• Partner with Sales, Marketing, Digital, Product, Operations, and Analytics teams to enhance funnel progression.
• Execute the organic growth roadmap and create testing and optimization programs for key journey stages.
• Analyze funnel performance and prospect behavior to identify growth opportunities.
• Equip Lead Desk, sales, and advisor teams with tools, content, insights, playbooks, and best practices.
• Partner on CRM, workflow, automation, and AI capabilities for scalable engagement.
• Drive adoption of new growth capabilities through communication, training, and ongoing optimization.
• Develop dashboards, reporting, and KPIs for prospect engagement, journey performance, conversion trends, and business impact.
• Lead cross-functional initiatives and translate priorities into roadmaps, experiments, and measurable outcomes.
• Influence investments that enhance the prospect journey and conversion.
• Champion customer-centric experimentation, learning, accountability, and continuous improvement.

Kenntnisse

Growth Operations

Customer Journey Design

Cross-Channel Experience Optimization

Analytics and KPI Development

CRM and AI-Enabled Engagement

Ausbildung

Bachelor’s degree in Business, Marketing, Finance, Product Management, or related field

Tools

CRM Platforms

Marketing Automation

Analytics Tools

Digital Solutions

Sales Enablement Platforms

Jobbeschreibung

Job Responsibilities

• Drive scalable organic growth by improving the end-to-end prospect journey, engagement, and conversion across digital and advisor-assisted experiences
• Own and evolve the prospect journey across digital, marketing, Lead Desk, and advisor-assisted touchpoints
• Identify friction points, unmet prospect needs, and engagement opportunities and translate insights into prioritized improvements
• Develop personalized outreach, nurturing programs, next-best-action approaches, and AI-enabled journey experiences
• Partner with Sales, Marketing, Digital, Product, Operations, and Analytics teams to enhance funnel progression
• Execute the organic growth roadmap and create testing and optimization programs for key journey stages
• Analyze funnel performance and prospect behavior to identify growth opportunities
• Equip Lead Desk, sales, and advisor teams with tools, content, insights, playbooks, and best practices
• Partner on CRM, workflow, automation, and AI capabilities for scalable engagement
• Drive adoption of new growth capabilities through communication, training, and ongoing optimization
• Develop dashboards, reporting, and KPIs for prospect engagement, journey performance, conversion trends, and business impact
• Lead cross-functional initiatives and translate priorities into roadmaps, experiments, and measurable outcomes
• Influence investments that enhance the prospect journey and conversion
• Champion customer-centric experimentation, learning, accountability, and continuous improvement

Requirements

• Bachelor’s degree in Business, Marketing, Finance, Product Management, or a related field (preferred)
• 6+ years of experience in Growth, Customer or Prospect Experience, Product, Sales Enablement, Growth Operations, Revenue Operations, or related fields
• Demonstrated success improving customer or prospect journeys, engagement, conversion, and scalable growth initiatives
• Experience designing or optimizing cross-channel experiences in marketing, digital, sales, and/or advisor interactions
• Effective leadership of cross-functional programs across Sales, Marketing, Digital, Product, Technology, and Operations
• Strong analytics, including journey and funnel analysis, KPI development, experimentation, and performance measurement
• Experience with CRM platforms, digital solutions, workflow automation, and/or AI-enabled engagement
• Proven ability to influence senior leaders, align teams, and turn strategy into execution
• Background in financial services, wealth management, fintech, or professional services (preferred)
• Knowledge of digital lead generation, customer journey design, personalization, sales enablement platforms, CRM systems, marketing automation, and analytics tools (preferred)
• Experience with AI-enabled customer engagement, next-best-action, or personalization features (preferred)
• Ability and willingness to travel occasionally as business needs require
• Legally authorized to work in the United States

Core Competencies

Demonstrates expertise in driving scalable organic growth through the optimization of customer and prospect journeys, leveraging analytics and cross-functional collaboration. Proficient in developing personalized engagement strategies and utilizing CRM and AI technologies to enhance conversion and performance metrics.

Highest-signal resume keywords

• Growth Operations
• Customer Journey Design
• Cross-Channel Experience Optimization
• Analytics and KPI Development
• CRM and AI-Enabled Engagement

Hard Skills

• Customer Journey Design
• Funnel Analysis
• KPI Development
• Growth Operations
• Sales Enablement
• Digital Marketing
• Workflow Automation
• Personalization Strategies
• AI-Enabled Engagement
• Cross-Channel Experience Optimization

Soft Skills

• Leadership
• Collaboration
• Influencing Senior Leaders
• Communication
• Continuous Improvement

Industry Keywords

• Financial Services
• Wealth Management
• Fintech
• Professional Services
• Customer Experience

Tools & Technologies

• CRM Platforms
• Marketing Automation
• Analytics Tools
• Digital Solutions
• Sales Enablement Platforms