Senior Manager – EMEA Strategic Accounts

ITT; Weinstadt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading multi-industrial technology company is seeking a qualified individual to lead the EMEA OEM account team. This role involves managing strategic customers, enforcing CRM accuracy, and driving growth strategies. The ideal candidate will have a strong background in electronic components and proven leadership in managing OEM accounts across EMEA. Fluency in French is essential, with Italian as a second priority.

Qualifikationen

• Strong background in electronic components, ideally interconnect.
• Proven people leadership across EMEA OEM accounts.
• Experience managing strategic OEMs at regional or global level.

Aufgaben

• Lead the EMEA OEM account team while managing key customers.
• Enforce accurate CRM use and drive structured account planning.
• Develop and execute multi-year growth strategies for OEMs.

Kenntnisse

Leadership

Strategic account management

CRM management

Fluent French

Fluent Italian

Jobbeschreibung

About ITT

At ITT, we have a clear purpose as an organization – to provide our customers with cutting‑edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi‑industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh‑environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

Position Summary

Lead the EMEA OEM account team while personally managing one or two strategic customers. The role requires strong people leadership, disciplined process management, and ownership of CRM accuracy to ensure reliable forecasting, transparent reporting, and consistent execution.

Process & CRM Management

• Enforce accurate, consistent CRM use across the team (pipeline, forecast, opportunities).
• Drive structured account planning and standardised reporting processes.
• Deliver reliable forecasts and maintain data integrity to support business decisions.

Strategic Account Management

• Personally manage 1–2 key EMEA OEMs and related authorized sub-contractors, including contracts/LTAs, program tracking, and scorecard performance.
• Defend existing positions and expand share of wallet.
• Manage escalations and ensure proactive customer communication.

Team Leadership – OEM Accounts

• Lead, coach, and develop a team of Key Account Managers focused on major OEMs.
• Set clear objectives, monitor performance, and address underperformance directly.
• Ensure all accounts have documented plans and disciplined follow‑up.

Commercial Execution

• Develop and execute multi‑year growth strategies for key OEMs.
• Negotiate contracts, LTAs, and pricing frameworks at senior level.
• Track competitor and market activity, adjusting plans where required.

Position Requirements

• Strong background in electronic components / ideally interconnect.
• Proven people leadership across EMEA OEM accounts.
• Demonstrated success enforcing process and CRM discipline.
• Experience managing strategic OEMs at regional or global level.
• Fluent French (essential) or Italian (second priority essential).
• Additional European languages an advantage.
• Structured, disciplined, and process‑driven.
• Direct communicator, pragmatic leader, culturally aware.
• Resilient, detail‑focused, and committed to accountability.