Senior Consultant Microsoft Teams Voice & UC (m/f/d)

q.beyond AG; Oberhausen; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Work-life balance

30 days vacation

Private health insurance

Job summary

q.beyond AG is seeking a Senior Consultant for Microsoft Teams Voice & UC to advise customers on design, migration and operation of modern telephony solutions. You will focus on Teams Direct Routing, SIP trunk migrations and SBCs across several enterprise environments.

You will work with AudioCodes SBCs, CUCM and AnyNode, plan migrations, deliver customer workshops and train end users, contributing to successful rollout and user adoption.

Qualifications

• Degree in computer science, business informatics or comparable qualification.
• Several years of experience in enterprise telephony and voice solutions.
• Knowledge of AudioCodes SBCs and T-Systems AnyNode; CUCM experience is a plus.
• AudioCodes certifications are desirable.
• Experience with Microsoft Teams Direct Routing.

Responsibilities

• Advise customers on design, implementation and optimization of modern enterprise telephony solutions, focusing on Microsoft Teams.
• Plan and implement SIP trunk migrations.
• Design, migrate and operate SBCs; plan number range migrations and porting.
• Virtualize and operate SBCs in Microsoft Azure; support voice migrations in large enterprises.
• Conduct customer workshops, support presales and deliver end-user training with partners.

Skills

Microsoft Teams Direct Routing

Enterprise telephony

Voice solutions

German language

English language

Education

Degree in computer science or equivalent

Tools

AudioCodes SBCs

CUCM

AnyNode

Nimbus

Luware

Landis

Job description

JOIN FORCES. MAKE DIGITALIZATION HAPPEN.

q.beyond is the leading IT partner for SMEs. We solve the technological challenges our European customers face and make their business models fit for the future. This way, we sustainably enhance our customers’ business value. We do so by implementing sovereign IT solutions and drawing on our proprietary, certified AI data centres.

Our strong team of more than 1,000 specialists combines sector expertise with technical excellence. Core focuses of our activities include public and private clouds, operating business-critical applications based on Microsoft and SAP technologies, artificial intelligence, and IT security. Publicly listed, q.beyond is present across Germany and has locations in Latvia, Spain, Romania, India, and the USA.

Design future-proof IT solutions with us as Senior Consultant Microsoft Teams Voice & UC (m/f/d) at one of our locations:

• Augsburg
• Darmstadt
• Hamburg
• Cologne
• Leipzig
• Oberhausen
• Ulm

YOUR TASKS:

• Advise our customers on the design, implementation and optimization of modern enterprise telephony solutions, with a focus on Microsoft Teams
• Plan and implement SIP trunk migrations
• Design, migrate and operate Session Border Controllers (SBCs)
• Plan and execute number range migrations and number porting
• Virtualize and operate SBC solutions, particularly in Microsoft Azure
• Plan and implement voice migrations in large enterprise environments
• Integrate analog devices, fax solutions, ATAs and other SIP-based systems
• Conduct customer workshops and presentations and support our presales team
• Plan and deliver end-user training in collaboration with training partners
• Support pilot projects through to successful rollout and ensure high user adoption

WHAT WE OFFER YOU:

• Work-life balance: Flexible mix of working hours and work location (40% home office) for a harmonious work-life integration.
• Vacation entitlement: 30 days of vacation, special leave and a sabbatical account for restful time off and relaxation.
• Quality of life: private accident insurance, supplementary health insurance, extended sick pay and a company pension scheme. Focus on your mental health through the Fürstenberg Institute.
• Fitness promotion: Own JobRad, virtual physiotherapy, various company running events.
• Career opportunities: Numerous certification opportunities via Udemy, Linkedin Learning and SAP Learning Hub.
• Professional and personal development: Our internal Academy, monthly company Learning Days, development dialogs and a leadership development program.
• Family first: Baby welcome package and €1,000 bonus for the birth.
• Flitzpiepen: Daycare center closed? Don't worry - there are family-friendly workplaces with play facilities for your offspring.
• Dog Office: Office space where dogs are welcome, for a relaxed working atmosphere.

Some of our benefits are location-based.

WHAT YOU BRING:

• A successfully completed degree in computer science, business informatics or a comparable qualification
• Several years of experience in enterprise telephony and voice solutions
• Extensive knowledge of AudioCodes SBCs and T-Systems AnyNode, ideally complemented by experience with Cisco Unified Communications Manager (CUCM)
• AudioCodes certifications are desirable
• Experience with Microsoft Teams Direct Routing
• Knowledge of third-party solutions such as Nimbus, Luware or Landis
• Understanding of governance, security and compliance requirements in enterprise environments
• Experience in a consulting environment and direct customer interaction
• Knowledge of Cisco conferencing and media technology is an advantage
• Strong analytical skills and enthusiasm for modern Microsoft Teams and voice solutions
• German language proficiency at C1 level and English language proficiency at B2 level

Inclusion is important to us. We explicitly welcome applications from people with severe disabilities and those with equivalent status.

CONTACT

Your personal contact Maikel will be happy to answer your questions and comments.

q.beyond AG

Talent Acquisition

Maikel Köster