Senior Account Manager (m/f/d)

GOhiring; Deutschland; Remote; USD 90.000 - 150.000; Vollzeit

Zusammenfassung

GOhiring, a leading software company for automated job posting and recruiting analytics, seeks a Senior Account Manager. You will own the full commercial cycle from discovery to activation and expansion, using data signals to drive growth and acting as a trusted advisor to enterprise and mid-market customers.

You will run discovery, manage contracts and onboarding, and coordinate cross-functionally to unlock expansion opportunities while feeding feedback to Product and Operations.

Qualifikationen

• Fluent in German and English, written and spoken.
• Multiple years in Account Management or consultative B2B SaaS sales with full sales motion.
• Experience turning data signals into commercial actions and revenue growth.

Aufgaben

• Own commercial targets and revenue growth for a portfolio of customers.
• Run structured discovery and guide customers to the right commercial model.
• Manage the end-to-end lifecycle from discovery to activation and expansion.
• Use platform usage data to identify expansion opportunities before customers ask.
• Act as trusted advisor and relay customer feedback to Product and Ops.
• Help scale Activation & Expansion playbooks and tech-touch motions.
• Lead escalations and coordinate cross-functional responses when needed.

Kenntnisse

German language

English language

Account management

B2B SaaS sales

Data-driven

Tools

PowerBI

Jobbeschreibung

GOhiring is the leading software company for automated job posting and recruiting analytics. With our platform, recruiters manage the entire job posting process in one place - from data-driven multi-posting campaigns to deep analytics along the candidate journey. We make recruiters make the most out of their job postings.

As our Senior Account Manager, you won't just manage accounts. You'll own the full commercial cycle - from the first discovery conversation through to activation, expansion, and long-term customer growth. This is a commercially driven, consultative role for someone who combines the diagnostic instinct of a great salesperson with the operational depth of a true customer partner.

Your Role

• Own commercial targets and revenue growth: You carry a book of business with clear account management and revenue targets. You are responsible for growing the value of your accounts, through proactive outreach to leads in our pipeline, activation of new customers, and expansion of existing ones.
• Run discovery and drive deals forward: You take ownership from the first conversation: running structured discovery, understanding the customer's recruitment workflows and challenges, and guiding them toward the right commercial model.
• Own the full customer lifecycle: You own the relationship end to end. From discovery through contracting, onboarding, activation and expansion, stepping in dynamically when data signals an opportunity or a need.
• Drive data-led expansion: You use platform usage data and market signals to spot off-platform spend, underutilized potential, and expansion opportunities before customers ask. You engage proactively, based on insights, not calendars.
• Act as a trusted advisor: You represent GOhiring as a strategic partner in every customer interaction using market and technology insights, and you feed customer feedback to Product and Operations internally.
• Scale the playbook: You help build and refine our Activation & Expansion playbook, commercial workflows, and the tech-touch motion that allows our product to guide customers forward between human touch-points.
• Own escalations with confidence: You lead customer communication during incidents and escalations, coordinate cross-functionally, and maintain trust throughout.

Your Profile

• Full written and spoken fluency in German and English.
• Multiple years of experience in Account Management or consultative B2B SaaS sales - you have owned commercial targets and dealt with the full sales motion, not just the relationship side.
• Hands-on experience with the full commercial cycle - you've run discovery conversations, navigated contracting and closed or co-closed deals.
• Proven track record of driving revenue growth through new customer activation and account expansion - you own outcomes, not just relationships.
• Comfortable with both warm outreach and colder lead engagement - you know how to create momentum with someone who isn't yet convinced.
• Data-driven and analytical: you translate usage signals and spend data into commercial action (experience with tools like PowerBI is a plus).
• Excellent communicator capable of navigating stakeholder landscapes of different complexity levels across mid-market and enterprise customers.
• Thrives in high-autonomy, lean environments - you create structure where there isn't any, and improve it where there is.
• Comfortable with product discussions, API integrations.
• Nice to have: experience in HR Tech / recruiting software, marketplace or platform businesses, or operational SaaS.

Why GOhiring

• Remote culture: Work from where you are most productive, whether that be at home, while traveling or in co-working spaces.
• Meeting the team: We get together twice a year for company offsites in different locations. Plus, you'll meet up with your direct team two more times each year.
• World-class team and onboarding: Here you can meet the team that will guide you through our hands-on onboarding, so you will be in good hands from the very beginning.
• Making a big difference in a small team: Direct collaboration, high-trust, lots of creative freedom, autonomy and learnings from each other.
• Technical set-up: We’ll get everything you need to ensure you have the best technical and system setup of your choice.
• Competitive package: Perfect mix of base salary, performance-related bonuses and great perks!

Diversity and equal opportunity are very important to us. We are happy about the interest of all candidates and strive to provide feedback as quickly as possible.