Reception & Administrative Services

French Consulting; Wiesbaden; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A consulting firm is seeking a Reception & Administrative Services provider in Wiesbaden, Germany. This part-time on-call position involves offering reception services, assisting with administrative duties, and providing customer service for Army Community Services. Ideal candidates should possess customer service experience and proficiency in Microsoft Office applications. The role requires excellent communication skills to effectively address the needs of US servicemembers, civilians, and their families.

Qualifikationen

• At least one year of customer service experience in a reception environment.
• Ability to read, write, and speak English to communicate clearly.
• Experience with Microsoft software programs.

Aufgaben

• Provide reception and administrative services for Army Community Service.
• Greet customers and assist with service referrals.
• Maintain customer logs and handle office tasks.

Kenntnisse

Customer service experience

Proficient in English

Software proficiency (Microsoft Office)

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Excel

SharePoint

Publisher

Jobbeschreibung

We are looking for individuals who want to join our Team in Wiesbaden, Germany. Apply Now!

JOBOPENING

• Title: Reception & Administrative Services
• Location: Wiesbaden, Germany
• Start date: 5th January 2026
• Job-Type: Backfill (Part-Time On-Call)

This is a part-time on-call(PTOC) position. (*Substitute and replace personnel for planned and unplanned absences. Personnel should be available on short notice.)

Summary: Administrator needed to provide reception and admin services at Army Community Services (ACS) to US servicemembers, civilians, and their families.

QUALIFICATIONS

• At least one (1) one year of customer service experience in a front desk/ reception office environment.
• Ability to read, write, and speak English to clearly communicate with and inform colleagues, supervisors, and clients.
• Experience in the use of common software programs and those in use at ACS, specifically Microsoft Word, PowerPoint, Publisher, Outlook, SharePoint, and Excel.
• Familiarity with ACS services preferred

JOB DESCRIPTION INCLUDES, BUT IS NOT LIMITED TO

• Provide Reception and Administrative Services for Army Community Service. Provide customer service at the front desk by greeting customers in person and on the phone. Identifying what the issue is and referring to the appropriate service provider by appointment or by connecting the customer to the provider in person, by phone, or through a callback request. Contractor will also assist in signing clients up for events for all ACS Departments. Contractors will ensure business cards are available for all ACS staff. Provide Basic Community Information and Referral. Coordinate monthly with ACS staff and other community resources to check for updated information on all programs, events, and marketing information kept by the I&R Program Manager. The Contractor shall assist ACS providers by gathering information and training aids to be shared at events
• Maintain a sign-in log of walk-in customers, phone calls, and emails,s as well as class rosters
• Update hard copy and digital files; sort and distribute office mail and marketing
• Organize/maintain ACS Coupon Program
• Maintain the appearance and cleanliness ofthe office
• Provide out-processing clearances
• Provide scheduling/reservation services for classroom and ACS events
• Start and end of day: Unlock ACS front and back doors and open front window; close and lock at the end of each workday.

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.