Program Manager-Order to Delivery Systems-Europe

Xiaomi Technology; München; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Xiaomi EV is expanding in Europe and seeks a Program Manager to own the European order-to-delivery systems roadmap. You will lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.

Collaborating with IT, Product, Engineering, Data and Operations teams, you will design, test, launch and improve scalable systems, APIs and automated workflows while coordinating with banks, leasing,

Qualifikationen

• Experience in program management, product operations, business systems or digital transformation.
• Strong understanding of cross-functional delivery in complex environments.
• Excellent stakeholder management and communication across teams and partners.

Aufgaben

• Build and manage the European order-to-delivery roadmap and partner integrations.
• Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance and payments.
• Translate business needs into clear requirements, user stories and process maps.
• Collaborate with IT, Product, Engineering, Data and Operations to design, test, launch and improve scalable systems, APIs, and automation.
• Coordinate integrations with banks, leasing companies, registration providers and delivery centers.
• Identify system gaps, bottlenecks and data issues and drive improvement plans.
• Support rollout, change management, user adoption, testing and post-launch stabilization.
• Define system KPIs and metrics for quality, reliability and efficiency.
• Facilitate workshops and steering updates across business, technical and partner teams.

Kenntnisse

Program management

Cross-functional coordination

Business systems

Digital transformation

Delivery operations

Stakeholder management

Data analysis

Tools

CRM

OMS

ERP

Jobbeschreibung

Xiaomi EV is a core strategic business of the Xiaomi Group. Officially launched in 2024, Xiaomi EV is centered on the “Human × Car × Home” all-scenario ecosystem strategy. We are committed to building technologically advanced, intelligently connected, and high-quality electric vehicles.

Our track record speaks for itself:

• Market Leadership: The Xiaomi SU7 exceeded 300,000 deliveries within 15 months, and the the high-performance SUV Xiaomi YU7 secured over 200,000 pre-orders with deposits within just 3 minutes of its unveiling.
• Performance Excellence: The Xiaomi SU7 Ultra set a new Nürburgring production EV lap record (7:04.957), proving our engineering prowess on the world's most demanding tracks.
• Growth Engine: In Q2 2025, Xiaomi EV emerged as a key growth engine for the Group, working alongside our smartphone and AIoT sectors (connecting nearly 1 billion devices) to fully realize a seamless smart lifestyle.

Our Global Vision

Xiaomi EV's overseas business is advancing steadily, with global market deployment scheduled for 2027, starting with Europe.

To ensure a successful launch, we have established Overseas R&D Centers and dedicated oversea preparation teams. We are currently focusing on:

• Cutting-edge technological innovation and localization.
• Establishing premium sales, delivery and customer service standards.

We are looking for pioneers with an international perspective to help us lay the foundation for Xiaomi EV's success gloabally.

Responsibilities

• Build and manage the European roadmap for order-to-delivery systems, tools, workflows and partner integrations.
• Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.
• Translate business and operational requirements into clear process flows, business requirements, user stories and system improvement initiatives.
• Work with IT, Product, Engineering, Data and Operations teams to design, test, launch and improve scalable systems, APIs, automated workflows and reporting capabilities.
• Coordinate integrations with banks, leasing companies, registration providers, logistics partners, delivery centers, agency partners, dealers and other external service providers.
• Identify system gaps, manual workarounds, data issues and process bottlenecks across the order-to-delivery journey and drive improvement plans.
• Support rollout, change management, user adoption, testing, training and post-launch stabilization across European markets.
• Define system-related KPIs and success metrics, including data quality, integration reliability, automation level, delivery readiness and manual work reduction.
• Facilitate workshops, working groups, steering updates and decision forums across business, technical and partner teams.

Qualifications

• Experience in program management, product operations, business systems, digital transformation, delivery operations or a similar cross-functional role.
• Experience in automotive, EV, mobility, leasing, banking, logistics, retail or another complex operational environment.
• Strong understanding of order-to-delivery, order-to-cash, fulfillment, vehicle delivery or customer delivery processes.
• Experience working with CRM, OMS, ERP, billing, leasing, logistics, registration, fleet or partner integration platforms.
• Good understanding of APIs, data flows, system integrations, workflow automation and business process design.
• Ability to translate complex business needs into structured requirements, process maps, user stories and implementation plans.
• Strong analytical skills and ability to use data to identify issues, prioritize improvements and measure business impact.
• Excellent stakeholder management and communication skills across business, technical, HQ, local market and external partner teams.
• Fluent English; additional European languages are an advantage

Who You Are

• Global Mindset: Experience working in cross-cultural environments, ideally within the Automotive, Tech, or EV sectors.
• Professional Excellence: A track record of success in the German and Europe market, understanding local consumer behavior and industry standards.
• Entrepreneurial Spirit: Comfortable with the "start-up" phase of an overseas expansion while backed by a Fortune Global 500 company.
• Innovation Driven: Passionate about smart mobility and the future of integrated AIoT ecosystems.

Why Join Us?

• Impact: Be part of a historic milestone as Chinese intelligent vehicles go global.
• Innovation: Work with a team that holds an "Engineer Mindset" and values "Co-creation & Consensus."
• Growth: Massive career potential as we scale from a preparation team to a full market presence.

Privacy Statement

• By applying for the job, you acknowledge that you have read and accepted the privacy policy:
• Data Controller: The corresponding entity within Xiaomi (namely, Xiaomi Retail Germany GmbH or Xiaomi Technologies Limited, as applicable considering the region of the position you are applying for.
• Purpose: Your personal data will be processed for the purpose of evaluating and managing your job application.
• Retention: As a general practice, your data will be kept for one year for these purposes unless a different retention period is required by applicable law. We encourage you to keep it updated, as it may be used to share future job openings that match your profile and may be of interest to you.
• Legal Basis: Data subject’s consent.
• International Transfers: Processing your job application may require the transfer of your personal data to other regions (for example, Chinese mainland). If this occurs, Xiaomi will implement appropriate safeguards in accordance with applicable rules on international data transfers to ensure that your personal data is processed securely.
• Data subject rights: You may exercise your data protection rights (access, rectification, erasure, etc.) and contact our Data Protection Officer via our platform: https://privacy.mi.com/support/?locale=en
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