Product Manager – Onboarding and Growth

Jobtailor; Deutschland; Remote; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced product leader to own onboarding, expansion, and growth for a B2B SaaS product in Germany. You will design onboarding experiences, define adoption metrics, and coordinate with Customer Success and Revenue Operations.

You will drive product-led growth, productize learnings from CS, own transactional emails, and partner with engineers and data teams to accelerate value realization for customers.

Qualifikationen

• Experience owning onboarding, expansion, or growth for a B2B SaaS product.
• Growth-oriented product perspective.
• Growth strategy rooted in principled thinking, research, and data.
• Evidence of driving long-term growth results.
• Curiosity about end users and their jobs.
• Excellent written communication skills.
• Experience developing product metrics deeply connected to customer value.
• Exceptional relationships with customer success teams.
• Ability to coach and motivate high-agency engineers and drive urgency.

Aufgaben

• Understand the entire customer journey and design onboarding experiences for different roles and stages.
• Productize onboarding learnings from the Customer Success team.
• Spearhead the product-led growth motion in partnership with Customer Success.
• Own transactional email as an extension of the product experience.
• Define and track adoption and growth metrics.
• Partner with engineers, data, Customer Success, and Revenue Operations teams.
• Act as pace-setter for the product area and manage project scope and prioritization.

Kenntnisse

Onboarding Ownership

Growth Strategy

Product Metrics

Customer Research

Cross-Functional Collaboration

Written Communication

Coaching Engineers

Jobbeschreibung

• Understand the entire customer journey and design thoughtful onboarding experiences for different roles and stages
• Productize onboarding learnings from the Customer Success team
• Spearhead the product-led growth motion in partnership with Customer Success
• Own transactional email as an extension of the product experience
• Define and track adoption and growth metrics
• Analyze whether onboarding helps customers realize value sooner
• Define Product Qualified Leads and work with Revenue Operations on routing them
• Own feature changes that make onboarding easier and drive adoption
• Create frameworks and consult with other product teams on adoption
• Conduct customer research and develop product strategy
• Partner with engineers, data, Customer Success, and Revenue Operations teams
• Act as pace-setter for the product area and manage project scope and prioritization

Requirements

• Experience owning onboarding, expansion, or growth for a B2B SaaS product
• Strong product taste and a growth-oriented product perspective
• Growth strategy experience rooted in principled thinking, research, and data
• Evidence of driving long-term growth results
• Curiosity about end users and their jobs
• Excellent written communication skills
• Experience developing product metrics deeply connected to customer value
• Exceptional relationships with customer success teams
• Ability to coach and motivate high-agency engineers and drive urgency

Core Competencies

Demonstrates expertise in designing onboarding experiences and driving product-led growth for B2B SaaS products, with a strong focus on customer value and growth metrics. Capable of collaborating with cross-functional teams to enhance product adoption and develop effective growth strategies.

Highest-signal resume keywords

• Onboarding Experience Ownership
• Growth Strategy Development
• Product Metrics Analysis
• Customer Research Conducting
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• B2B SaaS Product Management
• Growth Metrics Definition
• Product Strategy Development
• Customer Journey Analysis
• Product Qualified Leads Definition

Soft Skills

• Excellent Written Communication
• Curiosity About End Users
• Coaching and Motivating Engineers

Industry Keywords

• Customer Success
• Product-led Growth
• Transactional Email Management
• Adoption Frameworks
• Revenue Operations