- Manage operational logistics for a payroll tax function supporting 23,000+ employees across 30 company entities
- Stabilize operations in a high-demand environment through decision making, risk-based prioritization, and streamlined execution
- Oversee implementation of employment tax compliance activities within People Operations
- Ensure compliance with federal, state, and local employment tax regulations through audit controls in the payroll platform and integrations
- Manage and resolve employee inquiries
- Manage and resolve inquiries from taxing authorities with a focus on timeliness and risk prioritization
- Partner with internal tax, payroll, and compliance stakeholders on employment tax audits and settlements
- Develop and implement best practices for employment tax compliance activities across the region
- Provide operational guidance and support to payroll vendor teams, including training on pay input parameters
- Collaborate with Finance, Legal, HR, and other internal functions to integrate employment tax compliance into People Operations
- Design, implement, and track key metrics for operational health, risk, and compliance performance
- Identify and drive continuous process improvements using LEAN methodology and other efficiency frameworks
- Maintain accuracy, timeliness, and quality in compliance with legal and tax policy requirements
Requirements
- At least 3-5+ years of experience in employment tax compliance in Canada and the USA
- Significant prior professional work experience with demonstrated understanding of employment tax processes, regulatory compliance and/or an Operations/Service-oriented environment
- Fluent in English, verbal and written
- Strong knowledge of employment tax regulations
- Payroll Certification is desired
- Experience working with United States and Canada employment tax is desired
- Ability to navigate ambiguity and adapt to changing business requirements and regulatory environments
- Capability to communicate effectively verbally and in writing across all levels within the organization
- Proficient in Microsoft Outlook, Excel, Word, and PowerPoint
- Proficiency in HR systems such as Workday and related technologies
Core Competencies
Demonstrates expertise in employment tax compliance, including federal, state, and local regulations, while effectively managing operational logistics and stakeholder collaboration. Proficient in utilizing HR systems and Microsoft Office tools to enhance compliance and operational efficiency.
Highest-signal resume keywords
- Employment Tax Compliance
- Regulatory Compliance
- Payroll Certification
- LEAN Methodology
- HR Systems Proficiency
Hard Skills
- Employment Tax Processes
- Audit Controls
- Operational Logistics Management
- Process Improvement
- Risk-Based Prioritization
Soft Skills
- Effective Communication
- Decision Making
- Adaptability
- Problem Solving
Certifications & Qualifications
Industry Keywords
- Employment Tax Regulations
- Compliance Activities
- Taxing Authorities
- People Operations
- Operational Health Metrics
Tools & Technologies
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Workday