Partner Sales Support Specialist

AutoStore™; Hamburg; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Pension and insurance package

Paid exercise time

Paid voluntary time off

Job summary

AutoStore™ is seeking a Partner Sales Operations Specialist to act as the main operational contact for our partners, guiding them through orders, deliveries, and product availability. You’ll collaborate with cross-functional teams to ensure fast, accurate responses and smooth CRM data management.

The role requires 5+ years in Sales Operations in a B2B environment, and business-fluent English and German. Based in Germany or Austria, the position can be full-time or part-time, with opportunities

Qualifications

• 5+ years of experience in Sales Operations within a B2B environment.
• Fluent in English and German (business level).
• Able to diagnose customer requests and coordinate cross-functionally to resolve them.

Responsibilities

• Serve as the primary operational contact for partner inquiries and daily needs.
• Coordinate with internal teams to ensure timely responses and issue resolution.
• Maintain accurate CRM data and ensure information flow with partners.
• Collaborate with Partner Sales Managers to support strategic partner programs and initiatives.

Skills

Bilingual EN/DE

Sales Operations

B2B experience

Tools

CRM systems

Job description

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations.

We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space.

AutoStore – moving things forward.

The Role:

AutoStore is hiring a Partner Sales Operations Specialist who will serve as the operational point of contact for our partners as they navigate our order fulfillment process. In this critical role you’ll respond to a high volume of requests, work cross-functionally within AutoStore to ensure all requests are handled quickly, and provide reliable, professional, and timely handling of all partner requests.

This role can be structured as a full time or part time role.

Key Responsibilities:

• Serve as the primary operational point of contact for partner inquiries and day-to-day business needs. Support partners with questions related to:




• Products and product availability


• Orders and deliveries


• Lead times and shipment status


• Escalations and complaint handling




• Act as a trusted liaison between partners and internal teams to ensure transparent communication and prompt issue resolution. Coordinate activities and communications between partners and internal departments.


• Ensure that opportunities, activities, and overall data is complete and accurate within our CRM. Facilitate information flow and ensure timely responses to partner requests.


• Work in close partnership with Partner Sales Managers to support strategic partner objectives, coordinate and communicate sales initiatives, and share commercial programs with partners.


• Identify opportunities to improve internal processes and enhance the partner experience.

Key Qualifications:

• 5+ years of experience in Sales Operations within a similar B2B environment.


• Must be business fluent in both English and German.


• Must be able to understand a customer's request, diagnose how to identify the solution, and communicate internally in a way that solves the customer's request quickly and comprehensively.


• Strong administrative and operational capabilities with a high level of accuracy and attention to detail.


• Structured and process oriented approach to work.


• Strong follow-up mentality with the ability to drive actions to completion.


• High level of reliability, accountability, and ownership.

We Offer:

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange


• A company culture where we recognize and applaud everyone's contributions in making decisions


• Competitive compensation and benefits package including a good pension and insurance scheme, paid exercise time and paid voluntary time.

This role is based in Germany or Austria. We have offices in Ulm, Berlin, Vienna and Gratz.

The deadline to apply for this role is 5 October 2026.