Partner Sales Support Specialist

AutoStore System, Inc; Ulm; Hybrid; EUR 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Pension & Insurance

Paid exercise time

Paid volunteering time

Office locations in Ulm, Berlin,Vienna

Zusammenfassung

AutoStore is seeking a Partner Sales Operations Specialist to act as the operational point of contact for partners, handling orders, deliveries, and inquiries from Ulm, Vienna, and Graz offices. You will work cross-functionally to ensure timely responses and accurate CRM data.

The role supports strategic partner initiatives and process improvements. Candidates should have 5+ years in Sales Operations in B2B, be fluent in English and German, and demonstrate strong administrative precision and

Qualifikationen

• 5+ years of experience in Sales Operations in B2B contexts.
• Fluent in English and German.
• Ability to diagnose customer requests and provide solutions.
• Strong administrative accuracy and attention to detail.
• Process-oriented with reliable follow-up and ownership.

Aufgaben

• Serve as the primary operational contact for partner inquiries.
• Coordinate orders, deliveries, lead times, and shipment status.
• Maintain accurate CRM data and information flow.
• Collaborate with Partner Sales Managers on objectives and programs.
• Identify process improvements to enhance partner experience.

Kenntnisse

Sales Operations

English

German

Attention to detail

Process oriented

Follow-up

Tools

CRM software

Jobbeschreibung

## Partner Sales Support SpecialistApply: Ulm, Germany: Germany - Remote: Graz, Austria: Full time: Posted Today: JR102552AutoStoreTM holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations.We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStoreTM, brands gain speed, efficiency, and improved workplaces. And much more floor space.AutoStore – moving things forward.**The Role:**AutoStore is hiring a Partner Sales Operations Specialist who will serve as the operational point of contact for our partners as they navigate our order fulfillment process. In this critical role you’ll respond to a high volume of requests, work cross-functionally within AutoStore to ensure all requests are handled quickly, and provide reliable, professional, and timely handling of all partner requests.This role can be structured as a full time or part time role.**Key Responsibilities:*** Serve as the primary operational point of contact for partner inquiries and day-to-day business needs. Support partners with questions related to: + Products and product availability + Orders and deliveries + Lead times and shipment status + Escalations and complaint handling* Act as a trusted liaison between partners and internal teams to ensure transparent communication and prompt issue resolution. Coordinate activities and communications between partners and internal departments.* Ensure that opportunities, activities, and overall data is complete and accurate within our CRM. Facilitate information flow and ensure timely responses to partner requests.* Work in close partnership with Partner Sales Managers to support strategic partner objectives, coordinate and communicate sales initiatives, and share commercial programs with partners.* Identify opportunities to improve internal processes and enhance the partner experience.**Key Qualifications:*** 5+ years of experience in Sales Operations within a similar B2B environment.* Must be business fluent in both English and German.* Must be able to understand a customer's request, diagnose how to identify the solution, and communicate internally in a way that solves the customer's request quickly and comprehensively.* Strong administrative and operational capabilities with a high level of accuracy and attention to detail.* Structured and process oriented approach to work.* Strong follow-up mentality with the ability to drive actions to completion.* High level of reliability, accountability, and ownership.**We Offer:*** A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange* A company culture where we recognize and applaud everyone's contributions in making decisions* Competitive compensation and benefits package including a good pension and insurance scheme, paid exercise time and paid voluntary time.This role is based in Germany or Austria. We have offices in Ulm, Berlin, Vienna and Gratz.**The deadline to apply for this role is 5 October 2026.**Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially. Applications are processed on an ongoing basis.