Operations Excellence Lead (m/f/d) – Sales Operations Central Europe (Fixed-Term Contract – 16 Months)

Dassault Systèmes; München; Hybrid; EUR 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid working model

Career development programs

Flexible working hours

Job summary

Dassault Systèmes is seeking an Operations Excellence Lead to spearhead the Central Europe Sales Operations Excellence team for a 16-month fixed-term engagement. This self-directed leader will maintain a business-critical function while driving growth across multiple countries.

The role can be based in Munich or other major German cities with a hybrid working model, and covers planning, forecasting, dashboards and process improvements across the region.

Qualifications

• 5+ years of professional experience in Sales Operations, Sales Administration, Business Analytics or Project Management.
• Initial experience in functional or line management of a team or strong readiness to take on leadership responsibilities.
• Strong team spirit, leadership skills and results orientation.
• Excellent written and verbal communication in English across all levels; German is a plus.
• Structured, self-directed working style with high resilience during onboarding and transition.

Responsibilities

• Lead the Central Europe Sales Operations Excellence team and act as the key interface between sales teams, partners, Sales Operations, Sales Administration and Headquarters, ensuring continuity and driving shared success across the region.
• Own end-to-end sales operations planning, including direct vs. indirect segmentation, territory design, quota setting and the sales compensation model, including the regional compensation plan and SPIFs.
• Drive sales forecasting and pipeline management in close partnership with sales leadership, improving forecast accuracy, pipeline quality and overall sales productivity.
• Lead weekly review cadences with the local sales organization and the EMEA board sponsor, including forecast alignment calls, business reviews and sales management calls.
• Deliver data-driven analysis and decision support on revenue, bookings, pipeline, installed base and renewals, with a strong focus on data quality and timeliness.
• Steer annual sales planning and the two-yearly forecast rounds for the region, working closely with Finance & Management.
• Drive digitalization and automation of reporting and forecasting (e.g., dashboards, CRM-based analyses), and champion continuous improvement by sharing best practices across countries with Headquarters.
• Lead or contribute to cross-functional projects such as target-setting processes and system migrations, and represent the team in cross-functional committees

Skills

Leadership

Cross-country coordination

Sales operations

Forecasting & analytics

CRM/BI proficiency

English fluency

German language (plus)

Tools

CRM systems

BI tools

Job description

We are looking for an Operations Excellence Lead (m/f/d) to lead our Central Europe Sales Operations Excellence team. This is a 16-month fixed-term position for a self-directed leader who can keep a business-critical function running smoothly while driving growth across multiple countries.

Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses with virtual universes to imagine sustainable innovations. Our world-leading solutions transform the way products are designed, produced and supported. The position can preferably be based in Munich, but can also be filled in Stuttgart, Darmstadt, Düsseldorf, Hamburg, Berlin, Karlsruhe, or Aachen.

Role Description & Responsibilities

• Lead the Central Europe Sales Operations Excellence team and act as the key interface between sales teams, partners, Sales Operations, Sales Administration and Headquarters, ensuring continuity and driving shared success across the region
• Own end-to-end sales operations planning, including direct vs. indirect segmentation, territory design, quota setting and the sales compensation model, including the regional compensation plan and special incentives (SPIFs)
• Drive sales forecasting and pipeline management in close partnership with sales leadership, improving forecast accuracy, pipeline quality and overall sales productivity
• Lead weekly review cadences with the local sales organization and the EMEA board sponsor, including forecast alignment calls, business reviews and sales management calls
• Deliver data-driven analysis and decision support on revenue, bookings, pipeline, installed base and renewals, with a strong focus on data quality and timeliness
• Steer annual sales planning and the two-yearly forecast rounds for the region, working closely with Finance & Management
• Drive digitalization and automation of reporting and forecasting (e.g., dashboards, CRM-based analyses), and champion continuous improvement by sharing best practices across countries with Headquarters
• Lead or contribute to cross-functional projects such as target-setting processes and system migrations, and represent the team in cross-functional committees

Qualifications

• At least 5 years of professional experience in Sales Operations, Sales Administration, Business Analytics or Project Management, ideally with regional or cross-country responsibility
• Initial experience in the functional or line management of a team, or a strong readiness and motivation to take on this responsibility
• Strong team spirit, leadership skills and results orientation
• Strong analytical skills and a high affinity for numbers, with confident use of CRM and BI tools
• Excellent written and verbal communication skills in English language across all levels of hierarchy and across country and cultural boundaries. German language skills are a plus
• A structured, self-directed way of working and high resilience during the onboarding and transition phase

What's in it for you?

• A leadership position in a business-critical function with visibility across Central Europe, EMEA and Headquarters
• An international and diverse working environment in a collaborative team
• Flexible working hours with a hybrid working model, a good work-life balance and a comprehensive benefits package
• Extensive skills and career development programs to build your journey with us
• The chance to shape digitalization and continuous improvement across the region

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.