IT Engineer – Services and Support (m/f/d)

Dassault Systèmes; Stuttgart; Hybrid; EUR 42,000 - 62,000; Full time

Benefits offered by this job

International environment

Hybrid working model

Comprehensive benefits package

Job summary

Dassault Systèmes in Stuttgart seeks an IT Engineer to be the go-to technical partner for end users and to keep our local IT infrastructure running smoothly, while documenting how we work.

You will provide first and second level support, set up Windows and Linux environments, manage accounts and licenses, and collaborate with global IT teams across Europe. A degree in IT, hands-on experience, and fluency in English and German are required. The role offers a hybrid work model and benefits.

Qualifications

• A bachelor's degree in IT or computer science is required.
• Experience in IT support and system administration is expected.
• Hands-on experience with Windows and Linux and basic networking knowledge.
• Fluent in English and German with strong teamwork and initiative.

Responsibilities

• Provide first and second level end user support per SLAs.
• Set up, configure and monitor Windows and Linux IT environments.
• Document IT processes and local infrastructure.
• Analyze business needs and help shape IT standards.
• Manage user accounts and software licenses.
• Collaborate on IT projects with global teams.

Skills

Windows OS

Linux OS

IT Support

Networking

German & English

Teamwork

Self-initiative

Curiosity

Education

Bachelor's degree in IT or CS

Job description

Do you enjoy challenges and keeping people connected to the tools they rely on? We are looking for an IT Engineer (m/f/d) to join our local IT Services and Support group, part of our EMEA IT team of 35 people across Europe. In this role, you will be the go-to technical partner for end users in our offices across Europe and help keep our IT infrastructure running smoothly.

Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses with virtual universes to imagine sustainable innovations. Our world-leading solutions transform the way products are designed, produced and supported. Behind that work is a team that makes sure our people have the reliable systems they need, every day.

Role Description & Responsibilities

As our IT Engineer, you will support our end users and take care of the local infrastructure that keeps our offices productive. You will also document how we work and help shape the IT services of tomorrow.

• Provide first and second level end user support in line with our global SLAs
• Set up, configure and monitor our IT environment, Windows and Linux, storage and networks across our central European sites
• Implement, maintain, optimize and document the local infrastructure
• Analyze and document IT processes and cases
• Collect local business needs and help shape the evolution of our IT standards
• Manage user accounts and software licenses
• Take part in IT projects together with our global IT teams and functional experts

Qualifications

• A bachelor's degree or equivalent in IT or computer science
• Experience in IT support and system administration
• Hands-on experience with Windows and Linux
• Basic networking knowledge
• Good written and spoken English and German
• Strong teamwork skills, flexibility and a high degree of self-initiative
• Curiosity about technological innovation and a motivation to keep learning

What's in it for you?

• An international and diverse working environment in a collaborative team
• Flexible working hours with a hybrid working model and a good work-life balance
• A comprehensive benefits package

Inclusion statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.