Operations Coordinator

Jobtailor; Deutschland; Vor Ort; EUR 42.000 - 54.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks a detail-oriented Operations Coordinator to document processes, maintain up-to-date resources, and support program implementation nationwide. You will assist with data collection and analysis, develop process improvements, and coordinate with Marketing, IT, and Customer Care to ensure KPIs are met.

A Bachelor’s degree and strong Excel skills are preferred. The role emphasizes data-driven decision making, regulatory awareness, and efficient project management, with

Qualifikationen

• a Bachelor's degree is required or strongly preferred.
• Strong written and oral communication skills.
• Ability to work under deadlines in a fast-paced environment.
• Proficiency with Microsoft Office, especially Excel.
• Excellent organizational and attention to detail.

Aufgaben

• Documenting operational processes and implementing streamlined processes where applicable
• Maintaining and updating shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials
• Helping to develop process improvements and/or automation
• Assisting with data collection and data analysis
• Creating and maintaining Excel spreadsheets and databases for internal tracking and project management
• Assisting in preparation of internal and client deliverables, including submission of invoices to eTrack
• Solving quantitative and qualitative problems
• Coordinating and collaborating with program implementation team members as well as other departments such as Marketing, IT, and Customer Care
• Ensuring key performance indicators are met by continuous review of operational success
• Other duties as required to support our work nationally and provide direct support to division leadership as needed

Kenntnisse

Data analysis

Process improvement

Project management

Communication skills

Interpersonal skills

Ausbildung

Bachelor's degree in Business / IT / Environment or related field

Tools

Microsoft Excel

Jobbeschreibung

• Documenting operational processes and implementing streamlined processes where applicable
• Maintaining and updating shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials
• Helping to develop process improvements and/or automation
• Assisting with data collection and data analysis
• Creating and maintaining Excel spreadsheets and databases for internal tracking and project management
• Assisting in preparation of internal and client deliverables, including submission of invoices to eTrack
• Solving quantitative and qualitative problems
• Coordinating and collaborating with program implementation team members as well as other departments such as Marketing, IT, and Customer Care
• Ensuring key performance indicators are met by continuous review of operational success
• Other duties as required to support our work nationally and provide direct support to division leadership as needed

Requirements

• Bachelor’s Degree (Business, Information Technology, Environment, or related subject)
• Proficiency in Microsoft Office highly preferred (specifically Excel)
• Strong organizational, time-management, and detail-orientation skills
• Ability to carry out oral and written instructions thoroughly
• Ability to work under strict deadlines in a fast-paced environment
• Excellent written and oral communications
• Sound business ethics, including the protection of proprietary and confidential information
• Interpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendors
• Energy efficiency program implementation experience
• Strong quantitative/analytical skills

Core Competencies

Demonstrates strong proficiency in data analysis, process improvement, and project management, with a focus on maintaining operational efficiency and supporting program implementation. Capable of effective communication and collaboration across departments while adhering to business ethics and confidentiality.