Commercial Operations Support Analyst – Disability Inclusion

Jobtailor; Deutschland; Remote; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Jobtailor in Germany is seeking an experienced Operations and Administrative Support specialist to empower the sales team with tracking requests, registrations, and asset movements. You will coordinate with SAP, Salesforce, Power BI, and automation tools to streamline workflows and manage POs.

This role requires strong organizational skills, cross-functional collaboration, and a proactive, problem-solving mindset in a dynamic environment.

Qualifikationen

• Bachelor-level degree in business, engineering, logistics, economics or related field.
• Experience with operational, commercial or administrative support.
• Knowledge of SAP and/or Salesforce.
• Intermediate or advanced Excel skills.
• Analytical mindset and problem solving.
• Strong organizational skills and ability to multi-task.
• Excellent verbal and written communication.
• Customer focus and teamwork across functions.
• Experience with equipment and asset management.
• Experience creating and managing Purchase Orders (POs).
• Knowledge of Power BI, Power Automate, or automation tools.
• Experience in healthcare, medical devices, or commercial operations.

Aufgaben

• Provide operational and administrative support to the sales team by tracking requests, referrals, and follow-ups to resolve cases and orders.
• Support initiation and tracking of customer registrations, master data changes, customer unlocks, sales deals, contracts, and asset movements.
• Serve as focal point for supporting commercial team and customers with returns, urgent requests, and other operational matters.
• Ensure proper routing and follow-up of commercial requests with internal teams.
• Coordinate equipment allocation, reallocation, and movement processes.
• Support management of equipment inventories, transfers, returns, and write-offs.
• Collaborate with Commercial Excellence, Logistics, and Operations to ensure equipment availability.
• Create, track, and manage Purchase Orders for suppliers.
• Monitor supplier payments and ensure compliance with internal procedures.
• Support financial controls and proper documentation of administrative processes.
• Support operational management of corporate customers and analyses for commercial negotiations and market growth initiatives.
• Collaborate with Customer Service, Logistics, Marketing, Finance, Compliance, and Sales.
• Resolve complex problems and contribute to continuous improvement and automation of processes.

Kenntnisse

Operational support

Analytical thinking

Communication

Collaboration

Problem solving

Ausbildung

Bachelor's degree in Business Administration or related field

Tools

SAP

Salesforce

Power BI

Power Automate

Excel

Jobbeschreibung

• Provide operational and administrative support to the sales team by tracking requests, internal referrals, and follow-ups to resolve cases and orders.
• Support the initiation and tracking of customer registration requests, master data changes, customer unlocks, sales deals, contracts, and asset movements.
• Serve as the focal point for supporting the commercial team and customers with returns, refusals, urgent requests, and other operational matters.
• Ensure the proper routing and follow-up of commercial requests with internal teams.
• Coordinate equipment allocation, reallocation, and movement processes.
• Support the management of equipment inventories, transfers, returns, and write-offs.
• Work with Commercial Excellence, Logistics, and Operations to ensure adequate equipment availability.
• Create, track, and manage Purchase Orders for suppliers.
• Monitor supplier payments and ensure compliance with internal procedures.
• Support financial controls and ensure proper documentation of administrative processes.
• Support the operational management of corporate customers and analyses for commercial negotiations and market growth initiatives.
• Collaborate with Customer Service, Logistics, Marketing, Finance, Compliance, and Sales.
• Resolve complex problems and contribute to the continuous improvement and automation of processes.

Requirements

• Bachelor's degree in Business Administration, Engineering, Logistics, Economics, or a related field.
• Experience in operational, commercial, or administrative support.
• Knowledge of SAP and/or Salesforce.
• Intermediate or advanced Excel skills.
• Analytical ability and a problem-solving mindset.
• Strong organizational skills and the ability to manage multiple requests simultaneously.
• Strong verbal and written communication skills.
• Strong internal and external customer focus.
• Ability to work collaboratively with teams across different functions.
• Experience managing equipment and assets.
• Experience creating and managing Purchase Orders (POs).
• Knowledge of Power BI, Power Automate, or process automation tools.
• Experience in healthcare, medical devices, or commercial operations companies.
• Ownership mindset.
• Proactive approach.
• Organization and planning skills.
• Process-oriented perspective.
• Collaboration and teamwork.
• Results-oriented mindset.
• Adaptability and ability to work in dynamic environments.

Core Competencies

Demonstrates strong operational and administrative support capabilities, with expertise in managing Purchase Orders, equipment inventories, and customer registrations. Proficient in collaboration across functions, ensuring compliance and continuous improvement in processes.

Highest-signal resume keywords

• Operational Support Experience
• SAP Knowledge
• Salesforce Knowledge
• Intermediate Excel Skills
• Equipment Management Experience

ATS Optimization Keywords

Hard Skills

• Purchase Order Management
• Data Analysis
• Process Automation
• Inventory Management
• Financial Controls

Soft Skills

• Strong Organizational Skills
• Problem-Solving Mindset
• Verbal Communication Skills
• Customer Focus
• Collaboration

Industry Keywords

• Healthcare
• Medical Devices
• Commercial Operations

Tools & Technologies

• SAP
• Salesforce
• Power BI
• Power Automate