Licensed Inbound Insurance Sales Specialist

Jobtailor; Deutschland; Remote; EUR 34.000 - 47.000; Vollzeit

Zusammenfassung

Jobtailor is hiring a consultative sales professional to handle inbound warm leads for pet insurance. You will understand customer needs, tailor policies, and guide enrollment while addressing questions and objections.

The role requires a General/P&C Insurance license, a proven sales track record, and weekend availability. Join a customer-focused team and help current members, with opportunities to exceed sales targets across multiple provinces in Canada.

Qualifikationen

• Active provincial General/P&C Insurance license required.
• 2+ years in a sales role or track record of meeting sales targets.
• Excellent communication with a customer-centric approach.
• Active listening to understand needs and provide solutions.
• Familiarity with pet insurance is a plus.
• Ability to turn objections into opportunities.
• Licensed to sell insurance in Canada and province of residence.
• Weekend availability required.
• 8-hour shifts, 5 days per week, with flexible shift times.

Aufgaben

• Answer inbound warm leads from potential customers interested in pet insurance policies.
• Use a consultative sales style to understand customer needs and tailor insurance solutions.
• Present the value and benefits of pet insurance policies.
• Set call agendas to guide conversations toward enrollment.
• Provide information about policies and coverage options and answer questions/objections.
• Overcome objections with confidence and empathy.
• Guide customers through enrollment and document required information.
• Assist current members contacting Trupanion.
• Collaborate with sales team to meet targets.
• Handle escalated customers and maintain positive experience.

Kenntnisse

Active listening

Empathy

Adaptability

Customer-centric communication

Sales experience

Objection handling

Ausbildung

General/P&C Insurance License

Tools

Basic Computer Applications

Jobbeschreibung

• Answer inbound warm leads from potential customers interested in pet insurance policies


• Use a consultative sales style to understand customer needs and tailor insurance solutions


• Present the value and benefits of pet insurance policies


• Set call agendas to maintain call control and guide conversations toward enrollment


• Provide information about policies and coverage options and answer customer questions and objections


• Overcome objections and concerns with confidence and empathy


• Use assumptive closing techniques to guide customers through enrollment


• Accurately enroll pets in policies and collect and document required information


• Assist current members contacting Trupanion


• Collaborate with the sales team and management to meet and exceed sales targets and objectives


• Handle escalated customers and sensitive conversations while providing a positive customer experience

Requirements

• Active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, depending on province of residence


• Eligible for license reciprocity in additional jurisdictions, excluding Québec


• Minimum of 2 years' experience in a sales role


• Excellent communication skills with a customer-centric approach


• Ability to actively listen, understand customer needs, and provide appropriate solutions


• Familiarity with the insurance industry, particularly pet insurance, is a plus


• Strong ability to handle objections and turn them into opportunities


• Proven track record of achieving or surpassing sales targets and productivity expectations


• Positive attitude, adaptability, and willingness to learn and grow within the role


• Proficiency in basic computer applications and data entry


• Availability to work rotating shifts, including both Saturday and Sunday


• Must be licensed to sell insurance in Canada and the province of residence


• Weekend availability required


• Ability to work 8-hour shifts, 5 days per week, with flexibility across shift times


• Training schedule availability Monday through Friday, 8:00 AM–5:00 PM Pacific Time for the first eight weeks

Core Competencies

Demonstrates expertise in consultative sales techniques and customer relationship management, with a strong focus on pet insurance solutions. Proven ability to handle objections, achieve sales targets, and provide exceptional customer service.

Highest-signal resume keywords

• Active Provincial General Insurance License


• Consultative Sales Techniques


• Objection Handling


• Sales Target Achievement


• Customer-Centric Communication

Hard Skills

• Data Entry


• Sales Experience


• Insurance Policy Knowledge


• Enrollment Process


• Call Control Techniques

Soft Skills

• Active Listening


• Empathy


• Adaptability


• Positive Attitude


• Willingness to Learn

Certifications & Qualifications

• General/P&C Insurance License

Industry Keywords

• Pet Insurance


• Insurance Industry


• Sales Targets


• Customer Experience


• License Reciprocity

Tools & Technologies

• Basic Computer Applications