Lead – Specialty Care

Jobtailor; Deutschland; Hybrid; EUR 180.000 - 250.000; Vollzeit

Zusammenfassung

Pfizer seeks a seasoned leader to head the Advanced Customer Engagement and National Key Account team, delivering Specialty Care goals. You will set the strategic, analytical, and operational vision for the NKAD organization and provide direct leadership to ACE Directors and NKAD teams.

You will drive portfolio activities across national key accounts and Supergroups, translate healthcare drivers into opportunities, and optimize patient-focused solutions through the Integrated Account Team

Qualifikationen

• Bachelor's degree required.
• 12+ years of experience in US pharmaceutical/biotech in sales, key account management, and/or HQ functions.
• Leadership experience managing diverse teams across disciplines.
• Experience in health system, MG, IDN sales, account management, or other customer-facing roles.
• Ability to develop insights, strategy, and tactical plans.
• MBA is preferred.

Aufgaben

• Lead ACE Directors and NKAD teams to deliver Specialty Care goals.
• Set the strategic, analytical, and operational vision for the NKAD organization.
• Coordinate resource allocation and cross-brand operations including meetings, training, and compliance.
• Drive customer engagement and patient-focused solutions via Integrated Account Team processes.
• Monitor progress toward goals and drive continuous improvement across Brand and RCM resources.
• Travel significantly (over 30%).

Kenntnisse

Leadership Experience

Key Account Management

Strategic Thinking

Project Management

Analytical Skills

Ausbildung

Bachelor's Degree

MBA Preferred

Jobbeschreibung

Lead a combined Advanced Customer Engagement and National Key Account Director team delivering Specialty Care business-unit goals
Set the strategic, analytical, and operational vision for the Specialty Care National Key Account organization
Provide direct leadership to NKAD and ACE Director teams
Lead strategic, operational, and portfolio activities across aligned national key account customers and Supergroups
Generate business insights and translate healthcare issues and customer drivers into prioritized opportunities
Coordinate resource allocation and cross-brand operational matters including meetings, training, compliance, and business technology
Lead ACE Directors in developing patient-focused solutions and optimizing customer engagement through the Integrated Account Team process
Guide plans for implementing, communicating, and improving patient care using goals, KPIs, and customer capabilities
Drive operational excellence in account planning, IAT materials, tools, and compliant communication of impact
Monitor progress toward customer goals, adjust plans, and champion best practices for Brand and RCM resources
Lead NKADs to deliver targeted Specialty Care portfolio outcomes across national health systems and member organizations
Partner with prioritized national customers and stakeholders to meet needs and create net revenue for Pfizer
Manage team performance and development through direction, prioritization, coaching, and feedback
Conduct business reviews, set performance objectives, and lead cross-functional projects
Lead culture initiatives and manage award and recognition planning
Lead business-critical projects, remove roadblocks, and drive continuous improvement
Collaborate with Pfizer business units and functional partners including Market Access, Government Affairs, Legal & Compliance, Medical, Commercial Effectiveness, and Brand Marketing
Maintain knowledge of healthcare industry trends, quality measures, HIT, healthcare reform, payers, and stakeholder interdependencies
Analyze organizational metrics, data, and market dynamics to prioritize opportunities and formulate business plans
Travel significantly, over 30%, due to HQ, engagement, and customer-facing responsibilities

Requirements

• Bachelor's degree required
• At least 12 years of experience in US pharmaceutical/biotech in sales, key account management, and/or HQ functions
• Leadership experience, including demonstrated success managing diverse teams across multiple disciplines
• Extensive experience in health system, MG, IDN sales, account management, or other customer-facing roles
• Ability to develop insights, strategy, and tactical plans
• Ability to develop and motivate others and lead through change
• Demonstrated analytical and problem-solving skills
• Ability to navigate across Pfizer to achieve business-unit objectives
• Comfortable working with senior leaders and developing senior leadership presentations
• Strong business acumen and strategic thinking
• Strong project and program management skills
• Strong oral and written communication skills
• Valid US driver's license and compliant driving record; DUI/DWI or other impaired-driving citation within the past 7 years disqualifies candidates
• Ability to travel overnight based on business requirements
• MBA preferred
• More than 5 years of experience in operations, analytics, strategy, marketing, and/or organizational strategy leadership preferred
• Prior local and/or in-line marketing experience preferred
• Experience leading teams focused on large organized customers and key member organizations preferred
• Must be authorized to be employed in the U.S. by any employer
• Permanent work authorization in the United States required
• U.S. work visa sponsorship is not available now or in the future

Core Competencies

Demonstrates strong leadership in managing diverse teams and driving strategic initiatives within the Specialty Care sector. Possesses extensive experience in key account management, operational excellence, and developing patient-focused solutions in the healthcare industry.

Highest-signal resume keywords

• Leadership Experience
• Key Account Management
• Strategic Thinking
• Project Management
• Analytical Skills

Hard Skills

• Sales Management
• Account Management
• Business Analytics
• Operational Strategy
• Market Access
• Healthcare Compliance
• Customer Engagement
• Performance Metrics
• Portfolio Management
• Business Planning

Soft Skills

• Team Development
• Communication Skills
• Problem-Solving
• Coaching
• Collaboration

Certifications & Qualifications

• Bachelor's Degree
• MBA Preferred

Industry Keywords

• Pharmaceutical
• Biotech
• Health Systems
• Integrated Account Team
• Stakeholder Management
• Healthcare Trends
• Quality Measures
• Customer-Facing Roles
• Organizational Strategy
• Marketing