Lab Support Service Assistant

Community Healthcare System; Münster (Hessen); Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A healthcare organization in Hessen is seeking a Laboratory Support Services Assistant to participate in various office and lab support tasks. The role involves entering patient data, assisting visitors, and processing lab requisitions under supervision. The ideal candidate should have a high school diploma and some familiarity with computers and basic medical terminology. This position requires problem-solving skills and the ability to handle clerical duties effectively.

Qualifikationen

• High School diploma or equivalent is required.
• Experience with computers and office procedures is necessary.
• Familiarity with medical terminology is preferred.

Aufgaben

• Participate in office and lab support work under supervision.
• Enter patient data electronically to ensure lab workflow.
• Assist visitors and process lab requisitions.

Kenntnisse

Problem-solving

Basic medical terminology

Familiarity with computers

Ausbildung

High School or equivalent

Courses in typing and business systems

Tools

Computer systems

LIS (Laboratory Information System)

Jobbeschreibung

The Laboratory Support Services Assistant participates in all general office and lab support work under the supervision of a Laboratory Administrative Director or designee. Enters necessary patient data electronically to assure flow of laboratory work and transmission of laboratory data to designated areas of the hospital and outreach accounts. Answers phones, receives and assists visitors and outpatients; processes charge slips; and performs related clerical duties. Perform job duties associated in any of the following workstations: outreach phlebotomy, courier, client services, central processing reference mail-outs, call center, outreach support, billing, registration, micro set-up and medical assistant. The Support Services Assistant is capable of performing problem-solving regarding appropriate specimen handling, delivery of specimens to the main laboratory for analysis, test order and specimen information entry in LIS, and performing incidental cleaning and supply duties. Greets patients, processes lab requisitions through a computerized data entry retrieval system, and provides computerized reports to physicians and nursing units. Duties are performed under the supervision of the Laboratory Supervisor and Laboratory Administrative Director/Site Laboratory Manager.

EDUCATION/EXPERIENCE

• Education/Required – High School or equivalent with courses in typing, business systems and office procedures.
• For the performance of the registration workstation, familiarity with personal computers, keyboards, printers, copiers and fax machines is required. Basic medical terminology is required. Knowledge in health insurance with managed care requirements preferred. 1 year of business-related experience required.