Key Account Manager-German

UGREEN GROUP LIMITED; Düsseldorf; On-site; EUR 60,000 - 90,000; Full time

Job summary

UGREEN GROUP LIMITED in Düsseldorf seeks an experienced Key Account Manager to own and grow strategic accounts across Storage, IT and CE sectors. You will manage end-to-end account responsibilities, coordinate marketing and sales plans per account, and build long-term relationships with key decision-makers to drive revenue and retention.

The role requires German proficiency, strong negotiation skills, and a data-driven approach to sell-in/sell-out analysis.

Qualifications

• Bachelor's degree or above in Business, Marketing or related field.
• 3-5 years of work experience in key account management or sales in Storage, IT, CE industries.
• Proficient in German; English can be used as a working language.
• Strong commercial and negotiation skills.
• Data-driven mindset (sell-in / sell-out analysis).

Responsibilities

• Assume full responsibility for handed-over existing key accounts and ensure continuity.
• Full control & ownership of accounts to achieve goals and end-to-end accountability for revenue, relationships and performance.
• Coordinate marketing & sales plan per account; align promotions with account targets.
• Build and maintain strategic client relationships with key decision-makers; conduct regular meetings, reviews, visits.
• Resolve issues; ensure customer satisfaction, handle complaints/escalations quickly, maintain high retention.
• Manage pricing strategy and promotional planning to maintain healthy channel structure and avoid conflicts.

Skills

Commercial skills

Negotiation

German language

Data-driven mindset

English working language

Education

Bachelor’s degree or above (Business/Marketing)

Job description

1, Assume full responsibility for handed-over existing key accounts, ensure smooth transition and continuity.

2, Full control & ownership of accounts to achieve goals. Have end-to-end accountability for assigned accounts: revenue targets, relationship, performance, stability.

3, Coordinate marketing & sales plan per account. Align marketing activities (promotions, campaign s) with account specific sales targets and plans.

4, Build & maintain strategic client relationships, develop long-term trust with key decision-makers, conduct regular meetings, reviews, visits.

5, Resolve issues & ensure customer satisfaction, handle complaints/escalations quickly, maintain high satisfaction and retention.

6, Manage pricing strategy and promotional planning and ensure healthy channel structure and avoid conflicts.

Requirements:

• Bachelor’s degree or above (Business, Marketing, or related field).
• 3-5 years of work experience in key account management or sales in the Storage, IT, CE industries.
• Proficient in German; English can be used as a working language
• Strong commercial and negotiation skills.
• Data-driven mindset (sell-in / sell-out analysis).