Key Account Manager - E Mobility

Crossley Scott; München; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Monthly mobility budget

Subsidized office lunch benefit

Hybrid working model with up to 2 home office days per week

Modern offices in Berlin and Munich

Regular team events and offsites

Fresh fruit, excellent coffee & tea, and a dog-friendly office

Job summary

Crossley Scott is seeking a Senior Key Account Manager (f/m/d) in Munich to build strategic client relationships and drive growth. You will manage OEM partnerships, create account plans, and ensure customer success. Candidates should have 5+ years in Key Account Management, strong communication skills, and fluency in English and German. The role offers a hybrid work model, an innovative environment focusing on social impact, and various employee benefits, such as a mobility budget and subsidized office lunches.

Qualifications

• 5+ years of experience in Key Account Management, Sales, or a comparable client-facing role.
• Proven ability to build strong stakeholder relationships and manage complex accounts.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical mindset with experience using CRM systems and Microsoft Office Suite.
• Knowledge of SQL and Power BI is a plus.
• Fluent in both English and German (mandatory).

Responsibilities

• Act as the primary contact for strategic OEM key accounts.
• Build and maintain strong, long-term relationships with senior stakeholders.
• Proactively address client needs, concerns, and business opportunities.
• Identify upselling and cross-selling opportunities within existing accounts.
• Develop and execute strategic account plans to maximize growth.
• Collaborate with internal teams to ensure successful product and service delivery.
• Analyze market trends, customer feedback, and account performance metrics.
• Create tailored presentations and strategic recommendations for clients.
• Drive account development initiatives aligned with business objectives.

Skills

Key Account Management

Relationship Building

Communication Skills

Negotiation Skills

Analytical Mindset

CRM Systems

Microsoft Office Suite

SQL

Power BI

Fluent English

Fluent German

Job description

Are you passionate about building strategic client relationships, driving commercial growth, and working in a fast-paced international environment? We are looking for an experienced Senior Key Account Manager (f/m/d) to manage and grow key OEM partnerships while shaping long-term customer success.

This is an exciting opportunity to join a rapidly growing mobility-focused business backed by globally recognized industry leaders, combining the agility of a scale-up with strong strategic support and market reach.

Your Responsibilities

• Act as the primary contact for strategic OEM key accounts
• Build and maintain strong, long‑term relationships with senior stakeholders
• Proactively address client needs, concerns, and business opportunities
• Identify upselling and cross‑selling opportunities within existing accounts
• Develop and execute strategic account plans to maximize growth
• Collaborate with internal teams to ensure successful product and service delivery
• Analyze market trends, customer feedback, and account performance metrics
• Create tailored presentations and strategic recommendations for clients
• Drive account development initiatives aligned with business objectives

Coordination & Communication

• Work closely with marketing, product, and support teams to align on customer requirements
• Ensure smooth project execution and customer satisfaction
• Provide regular business updates and insights to senior leadership

Customer Success Excellence

• Deliver an exceptional customer experience across all touchpoints
• Act as a trusted advisor by providing strategic insights and recommendations
• Foster long‑term partnerships built on trust and value creation

Your Profile

• 5+ years of experience in Key Account Management, Sales, or a comparable client‑facing role
• Proven ability to build strong stakeholder relationships and manage complex accounts
• Excellent communication, negotiation, and presentation skills
• Strong analytical mindset with experience using CRM systems and Microsoft Office Suite
• Knowledge of SQL and Power BI is a plus
• Fluent in both English and German (mandatory)

What We Offer

• The opportunity to work in an innovative, high‑growth mobility environment
• A mission‑driven business focused on products and services with strong social impact
• An international, collaborative, and entrepreneurial team culture
• Freedom to contribute your own ideas and grow professionally
• Monthly mobility budget
• Subsidized office lunch benefit
• Hybrid working model with up to 2 home office days per week
• Modern offices in Berlin and Munich
• Regular team events, offsites, fresh fruit, excellent coffee & tea, and a dog‑friendly office

If you thrive in relationship‑driven environments and enjoy combining strategic thinking with hands‑on account management, we would love to hear from you.