Junior IT System Administrator (mwd)

Yogi Tea; Hamburg; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading organic tea supplier in Hamburg is seeking a dedicated IT Support professional to respond to inquiries, solve IT problems, and maintain hardware and software. The ideal candidate will have completed IT training, possess initial experience in IT support, and demonstrate strong problem-solving skills in both German and English. This role offers a diverse set of tasks, collaboration within a multicultural team, and attractive additional benefits, all within a vibrant work environment.

Leistungen

Performance-related compensation

Deutschlandticket

Bike leasing

Corporate benefits program

Mobile working opportunities

Workstation with fresh fruit and good coffee

Qualifikationen

• Completed IT training or comparable IT-related further education.
• Initial professional experience in IT support or system administration.
• Basic network knowledge and experience with ticketing systems.
• Good knowledge of Microsoft products such as MS Office 365.
• Excellent German skills and good written and spoken business English.

Aufgaben

• Respond to internal inquiries regarding IT support issues.
• Analyze and implement solutions to IT problems on site or remotely.
• Coordinate installation and maintenance of hardware and software.
• Create and update technical documentation and FAQs.
• Support the introduction of new software tools.

Kenntnisse

IT support

System administration

Network knowledge

Good communication skills

Proficient in Microsoft Office 365

Documentation skills

Team player

Problem-solving approach

Fluent in German

Good English language skills

Ausbildung

Completed IT training or equivalent

Tools

Ticketing systems (e.g., Freshservice)

Microsoft products (e.g., Azure, MS Teams)

Jobbeschreibung

Overview

The best organic teas can only be as good as the people behind them.

To strengthen our team we are offering the following permanent full-time position (40 hours per week) at Hamburg HQ at the earliest possible date :

Your tasks

• Responding to internal inquiries regarding IT support issues (help desk first-level support) in German and English
• Analyzing finding solutions for and implementing solutions to hardware and software problems on site or remotely
• Coordinating and performing installation and maintenance of hardware and software (e.g. provision of Windows-based laptops performing Windows upgrades)
• Providing support for setting up peripheral devices (e.g. printers webcams mobile devices)
• Creation and updating of technical documentation manuals and FAQs
• Documentation of equipment inventory and support in tracking hardware assignments
• Contact person for external services for printers telecommunications and mobile phones
• Support in the introduction of new software tools and IT training initiatives

What we expect

• Completed IT training or comparable IT-related further education
• Initial professional experience in IT support or system administration
• Basic network knowledge and experience with ticketing systems (e.g. Freshservice or comparable systems)
• Good knowledge of Microsoft products such as MS Office 365 MS Teams Azure Active Directory
• Team player with a hands-on mentality and good documentation and communication skills
• A structured and proactive approach to work and a strong focus on finding solutions
• Excellent German skills and good written and spoken business English
• Resume in English

What we offer

• A responsible varied and exciting range of tasks
• Collaboration in the diverse and interdisciplinary day-to-day work of the IT department
• One social day per year to give something back to the environment or society
• Performance-related compensation package
• Attractive additional benefits such as a Deutschlandticket bike leasing and a corporate benefits program
• Celebrating joint successes and having fun at company events
• A multicultural and international working environment
• Opportunity for mobile working workation and sabbatical
• Workplace in Hamburg with fresh fruit good coffee and the best tea

Your application

We look forward to receiving your detailed and complete application documents including the following content :

• CV in English
• Earliest possible start date and notice period
• Your salary expectations (gross annual salary)

Send your documents either by e-mail with the subject JSA to or use the Apply now button.

Discretion and the protection of your data are a matter of course for us!

About us

In Germany and Europe YOGI TEA GmbH has been the leading supplier of Ayurvedic herbal and spice teas from controlled organic cultivation for over 50 years. Our philosophy is : Feel Good Be Good Do Good because only those who feel good can give good things back. An important part of our corporate philosophy is our involvement in social projects around the world.