IT Solution Manager - Supply Chain Management Platform (gn •)

Woolworth GmbH; Unna; Hybrid; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

Ein führendes Handelsunternehmen in Unna sucht einen IT Solution Manager für die Supply Chain Management Plattform. In dieser Rolle analysieren Sie bestehende Prozesse und sammeln Anforderungen, um die Einführung der neuen Plattform zu unterstützen. Sie haben einen Abschluss in Informatik oder Wirtschaftsinformatik und bringen mehrere Jahre Erfahrung im IT-Service Management mit. Wir bieten Ihnen ein flexibles Arbeitszeitmodell, Fortbildungsmöglichkeiten sowie eine 15%ige Mitarbeiterrabatt. Verstärken Sie unser Team und bewerben Sie sich jetzt!

Leistungen

Work-life balance

Willkommens-Tage

Einfache Anbindung und Parkmöglichkeiten

Mitarbeiterrabatt

Betriebliche Altersvorsorge

Weiterbildungsmöglichkeiten

Qualifikationen

• Abschluss in Informatik oder Wirtschaftsinformatik.
• Mehrere Jahre berufliche Erfahrung im IT-Service oder Anwendungsmanagement.
• Gute Kenntnisse der ITIL-Service Management-Prozesse.
• Technisches Verständnis für ERP- und SCM-Prozesse.
• Erfahrung im Umgang mit Softwareherstellern und Dienstleistern.

Aufgaben

• Analyse von SCM-Prozessen und Sammlung technischer Anforderungen.
• Erstellung von Zielarchitekturen und Teilnahme am Ausschreibungsprozess.
• Unterstützung bei der Einführung der SCM-Plattform inklusive Migration und Schulung.
• Sicherstellung stabiler Abläufe und Koordination von Partnern.
• Überprüfung der Datenqualität und Einhaltung von SLAs.
• Initiierung von Automatisierung und Prozessintegration.

Kenntnisse

IT-Service Management

Kommunikationsfähigkeit

Datenanalyse

Technisches Verständnis der Schnittstellen

Erfahrung mit ERP und SCM

Ausbildung

Abschluss in Informatik, Wirtschaftsinformatik oder vergleichbare Ausbildung

Tools

SQL

ITIL

Jobbeschreibung

IT Solution Manager - Supply Chain Management Platform (gn

Unna near Dortmund Full-time

Your tasks

• Analysis and requirements analysis

  Examination of existing SCM processes and workflows as well as collection of technical requirements from purchasing, logistics, import, QA, finance and IT.

• Design and system selection

  Creation of the target architecture and integration concepts (e.g. ERP, transport, product data, CSR) as well as participation in tendering and vendor evaluation

• Implementation and rollout

  Supporting the introduction of the SCM platform including migration, testing, training and change management to ensure a scalable and process-integrated solution.

• Operational responsibility and service management

  Ensuring stable operations, coordination of internal and external partners and responsibility for incident, problem and change processes.

• Compliance and performance monitoring

  Checking data quality, interface availability, authorizations and compliance with defined SLAs as well as monitoring performance and system stability.

• Further development and process integration

  Initiating automation and optimization, integrating the platform into other business processes and supporting the specialist departments in the digital transformation.

Your profile

• You have a degree in computer science, business informatics, retail or comparable training
• You have several years of professional experience in IT service or application management, ideally related to supply chain or retail
• Good knowledge of service management processes according to ITIL and in dealing with ticket and monitoring systems
• Technical understanding of interfaces, data flows and processes in ERP and SCM landscapes
• Experience in working with software manufacturers and external service providers
• Basic knowledge of SQL, reporting or data analysis is desirable
• You are characterized by your strong communication skills as well as your structured and solution-oriented way of working
• Very good German and English skills round off your profile

We offer you

Work-life balance A flexible working time model and the option to work from home.

Welcome Days Our comprehensive onboarding supports you in making a successful start at our company.

Induction A structured induction in your area that optimally prepares you for your role.

Our location Very good transport connections and free parking.

The canteen In our company restaurant "Frankies" you get inexpensive food and drinks every day.

Discount in our stores 15% staff discount and exclusive VIP discount for your friends and family.

Advantage platforms Over 5,000 offers are waiting to be discovered on three advantage platforms.

Company pension scheme and capital-forming benefits We subsidize your reserves and pay capital-forming benefits.

Training and development opportunities Your further development is important to us. We offer a wide range of training courses and seminars.

We are Woolworth. Are you too?

Join our team now and apply.

gender-neutral | All people are equally welcome at Woolworth.