Head of HR IT Global Core Solutions (m/f/d)

Lufthansa Group; Frankfurt; Hybrid; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Flight privileges

Sabbatical

Company pension plan

Hybrid working

Job summary

Lufthansa Group is seeking an HR IT leader to drive the global HR platform landscape, including SAP SuccessFactors and ServiceNow HRSD. You will lead international teams, shape IT strategy, and ensure secure, harmonious HR systems across the group.

You will manage complex IT projects, align HR requirements with IT solutions, and mentor teams while focusing on diversity and leadership development. Hybrid work arrangements are possible.

Qualifications

• Master’s degree in CS, business, industrial, math or equivalent.
• Several years in HR IT, enterprise apps or IT transformation.
• Leadership experience in international, complex structures.
• In-depth knowledge of modern HR platforms, ideally SAP SuccessFactors and ServiceNow.
• Experience managing IT projects and external providers.
• Strong strategic, analytical and entrepreneurial thinking.
• Excellent written and spoken German and English.

Responsibilities

• Take strategic and operational responsibility for key HR IT solutions.
• Operate, secure and develop global HR core platforms (SAP SuccessFactors & ServiceNow HRSD).
• Advise HR stakeholders and translate requirements into IT solutions.
• Ensure stable service and operations per SLAs and governance.
• Develop HR IT architecture including integrations and data flows.
• Shape HR IT strategy and onboard new Group companies.
• Provide leadership to the team with focus on diversity and Leadership Next Level, and support the employee lifecycle.

Skills

Leadership

HR IT

International leadership

Stakeholder management

SAP SuccessFactors

ServiceNow

Project management

Strategic thinking

Analytical thinking

German & English

Education

Master's degree

Tools

SAP SuccessFactors

ServiceNow

Job description

Play an active role in shaping the future of HR IT at the Lufthansa Group. In this key role, you will be responsible for central global HR platforms, drive digital transformation, and lead international teams in further developing a modern, secure, and harmonized HR system landscape. Tasks Take on strategic and operational responsibility for key HR IT solutions and play an active role in shaping the Lufthansa Group’s global HR system landscape. Your responsibilities:

• Responsibility for the operation, security, and further development of the global HR core platforms (SAP SuccessFactors & ServiceNow HRSD)
• Advising HR stakeholders and translating business requirements into sustainable IT solutions
• Ensuring stable service and operations management in accordance with defined SLAs and governance requirements
• Further development of the HR IT architecture, including integrations, interfaces, and data flows
• Helping shape the HR IT strategy and integrating new Group companies into the global platform landscape
• Providing disciplinary and functional leadership to the team with a focus on diversity and the “Leadership Next Level” dimensions
• Supporting the team throughout the employee lifecycle (recruitment, motivation, and development)

Benefits

• Flight privileges
• Sabbatical
• Employee events
• Lufthansa shares
• Free parking
• Company bonus (if applicable)
• Cafeteria
• Flexible working hours
• Development programs / Training options
• Part‑time models
• Company doctor
• Subsidized public transport
• Special deals with selected partners
• Company pension plan
• Hybrid working possible

Requirements You combine strong leadership skills with in‑depth HR IT expertise and successfully drive change in international organizations.

• A successfully completed master’s degree in computer science, business administration, industrial engineering, mathematics, or a comparable field
• Several years of professional experience in HR IT, enterprise applications, or IT transformation
• Several years of leadership experience in international and complex organizational structures
• In‑depth knowledge of modern HR platforms, ideally SAP SuccessFactors and ServiceNow
• Experience managing complex IT projects and external service providers
• Strong strategic, analytical, and entrepreneurial thinking
• Excellent communication skills and confident stakeholder management at all hierarchical levels
• Fluency in spoken and written German and English