German-Speaking Customer Support – Join an Awesome Team! (EU)

Cross Border Talents; München; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance-based bonuses

Full relocation support

Accommodation support

Health insurance

Paid training

Multicultural work environment

Career growth opportunities

Zusammenfassung

A leading international recruitment firm is seeking Customer Service Representatives to join their supportive team in Germany. Candidates must have strong German language skills and a customer-focused attitude. Responsibilities include resolving inquiries, delivering accurate information, and maintaining service standards. This role offers competitive salaries, performance bonuses, and comprehensive relocation support. A multicultural working environment and career growth opportunities are also provided.

Qualifikationen

• C1–C2 or Native proficiency in German language.
• B2 or higher level of English.
• Previous customer service experience is a plus but not mandatory.
• EU citizenship is mandatory.

Aufgaben

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and professional manner.
• Provide accurate information about products and services.
• Maintain service quality and customer satisfaction standards.
• Document customer interactions in internal systems.

Kenntnisse

Strong communication skills

Problem-solving skills

Multitasking skills

Customer-focused attitude

Ausbildung

High School Diploma

Jobbeschreibung

Location: Europe (Relocation Supported)

Willing to relocate to any EU Country

Job Overview

We are seeking Customer Service Representatives with strong German language skills to join our international customer support team. You will be responsible for delivering excellent customer service and ensuring high levels of customer satisfaction.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide accurate information about products and services
• Maintain service quality and customer satisfaction standards
• Document customer interactions in internal systems
• Follow company policies and procedures

Requirements

• C1–C2 or Native proficiency in German language
• B2 or higher level of English
• Strong communication and problem-solving skills
• Customer-focused attitude
• Minimum High School Diploma
• Computer and multitasking skills
• Previous customer service experience is a plus but not mandatory
• EU citizenship mandatory
• Willing to relocate to any EU country

What We Offer

• Competitive salary
• Performance-based bonuses
• Full relocation support
• Accommodation support provided by the company
• Health insurance covered by the company
• Paid training
• Multicultural work environment
• Career growth opportunities