German-Speaking Customer Advisor: Join Us in Lisbon!

Cbtalents; Dresden; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer service company is seeking a German-Speaking Customer Advisor to support customers in German and English. This position involves being the first point of contact for customer inquiries and providing problem resolution. The role is based in Lisbon, starting January 8, 2026, and offers competitive salary with benefits, including meal allowance and health insurance. The company values strong German language skills and offers training for candidates with customer service interests.

Leistungen

Competitive Salary

Meal Allowance

Health Insurance

Career Growth Opportunities

Relocation Package

Qualifikationen

• Fluent in German (C1/C2 level) is essential.
• Good working knowledge of English (B2 level minimum) required.
• Previous experience in customer service is a plus, but not mandatory.

Aufgaben

• Act as the first point of contact for German-speaking customers.
• Help customers with their questions and resolve issues quickly.
• Communicate primarily in German via phone, email, and chat.

Kenntnisse

German Fluency

English Proficiency

Customer Service Experience

Jobbeschreibung

This job offers a fantastic opportunity to use your German language skills in a professional, international setting in Lisbon, starting on January 8, 2026.

Key Role Details

• Position: German-Speaking Customer Advisor
• Location: Lisbon, Portugal (On-site role)
• Start Date: January 8, 2026

What You'll Be Doing

You’ll be the first point of contact for our German‑speaking customers, helping them with their questions and resolving any issues quickly and effectively. You’ll communicate primarily in German, using the phone, email, and chat. You will also use English for internal documentation and communication.

Who We're Looking For

• German Fluency is Essential: You must be fluent (C1/C2 level) in German.
• English Proficiency: A good working knowledge of English (B2 level minimum) is required.
• Experience (Nice to Have): Previous experience in customer service is a plus, but not mandatory. We provide full training!
• Eligibility to Work: You must hold an EU Citizenship, a valid Refugee Card, or a Residency Card that is valid for over one year.

Schedule and Benefits

Work Schedule

• Days: Monday to Friday (weekends are always off!)
• Shifts: Rotational shifts scheduled between 06:00 and 22:00.
• Early Shift Support: If your shift starts at 06:00, we’ll cover your commute with an Uber reimbursement up to €25.00.
• Equipment: All necessary work equipment will be provided.

Compensation and Perks

• Competitive Salary
• Meal Allowance
• Health Insurance
• Career Growth opportunities within the company.
• Relocation Package (details discussed confidentially upon offer).

Ready to kick off your career in Lisbon? Apply now!