German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

CBTALENTS; Münster; Vor Ort; EUR 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

KPI bonus up to €2,500 annually

Language allowance €3,000 annually

Gym packages

Mobile schemes

Staff discounts

Monthly events

Free on-site parking

In-house canteen

Zusammenfassung

CBTALENTS is seeking a German-speaking Airline Support Agent to join our Malta-based team on a full-time, on-site basis. You will handle inquiries via phone, social media, chat, and email, delivering solutions with a high level of professionalism.

Requirements include native German, English proficiency, strong communication skills, and prior customer care experience. ECDL preferred; rotating schedule Monday-Sunday. Attractive perks and relocation bonus offered.

Qualifikationen

• German (native level) and English (professional) proficiency.
• Strong communication, writing and listening skills.
• Previous customer care experience is essential.
• Computer literacy; ECDL certificate preferred.

Aufgaben

• Assist customers with airline-related queries across multiple channels (phone, social media, chatbox, email).
• Provide solutions and support to ensure high levels of customer satisfaction and professionalism.
• Handle a wide range of queries and maintain quality service.

Jobbeschreibung

Job Openings German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

About the job German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: German C2 and English B2

Position: German Speaking Airline Support Agent

Description:
Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities:

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Requirements:

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule, Monday to Sunday.

Why You’ll Love It Here:

• Career progression and development opportunities.
• Gym packages, mobile schemes, and staff discounts.
• Monthly events, free on-site parking, and access to an in-house canteen.
• KPI bonus of up to €2,500 annually, based on performance.
• Language allowance of €3,000 annually for German speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!