German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

CBTALENTS; Köln; Vor Ort; EUR 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Career progression

Gym packages

Mobile schemes

Staff discounts

Monthly events

Free on-site parking

Canteen access

KPI bonus up to €2,500

Language allowance €3,000

Zusammenfassung

CBTALENTS is seeking a German-speaking Airline Support Agent to assist customers across phone, social media, chat and email from Malta on-site with full-time hours.

Requirements: native German, fluent English, strong customer care experience, and good communication and listening skills; ECDL is a plus; rotating schedule Mon-Sun. Benefits include career progression and various staff perks.

Qualifikationen

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule, Monday to Sunday.

Aufgaben

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Kenntnisse

German native

English proficiency

Communication skills

Listening skills

Customer care experience

ECDL certificate

Jobbeschreibung

Job Openings German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

About the job German Speaking Airline Support Agent (Relocation Bonus & Career Growth!)

Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: German C2 and English B2

Position: German Speaking Airline Support Agent

Description:
Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities:

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Requirements:

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule, Monday to Sunday.

Why You’ll Love It Here:

• Career progression and development opportunities.
• Gym packages, mobile schemes, and staff discounts.
• Monthly events, free on-site parking, and access to an in-house canteen.
• KPI bonus of up to €2,500 annually, based on performance.
• Language allowance of €3,000 annually for German speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!