German Speaking Airline Support Agent

CBTALENTS; Leipzig; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading airline service company is looking for enthusiastic German Speaking Airline Support Agents to join their team in Leipzig. This full-time role involves assisting customers with airline-related queries through multiple communication channels such as phone and chat. The ideal candidate must be fluent in German with a good command of English, possess strong communication skills, and have previous customer care experience. Comprehensive training and excellent benefits, including health insurance and career growth opportunities, are provided.

Leistungen

Comprehensive training

Health insurance after six months

Career progression opportunities

Gym packages

Mobile schemes

Staff discounts

KPI bonus up to 2500 annually

Language allowance of 3000 annually

Qualifikationen

• Must be fluent in German and proficient in English.
• Strong writing and listening skills required.
• Experience in customer care is essential.

Aufgaben

• Assist customers with airline-related queries.
• Provide support through phone, social media, chat, and emails.
• Ensure customer satisfaction and professionalism.

Kenntnisse

Customer care experience

Native-level fluency in German

Proficiency in English

Strong communication skills

Ausbildung

ECDL certificate preferred

Jobbeschreibung

Location: Malta (On-Site)

Employment type: Full-time

Language Requirements: German C2 and English B2

Position: German Speaking Airline Support Agent

Description

Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Requirements

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule Monday to Sunday.

Why You’ll Love It Here

• Comprehensive training provided.
• Health insurance after six months.
• Career progression and development opportunities.
• Gym packages, mobile schemes and staff discounts.
• Monthly events, free on-site parking and access to an in-house canteen.
• KPI bonus of up to 2500 annually based on performance.
• Language allowance of 3000 annually for German speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable full-time role with excellent benefits!

Please upload your CV in English. Don’t miss this opportunity and apply now!

Vacancy: 1