Flexikum Technical Consultant - ServiceNow Agentic AI Solutions

Telekom; Saarbrücken; Hybrid; EUR 13,000 - 18,000; Part time

Job summary

Deutsche Telekom's Flexicum program in Saarbrücken invites students to gain practical internship experience while studying. As a flexicant, you will support our team with AI/ServiceNow tasks and flexible hours, starting from 01.12.2026.

You will work on designing agent-based AI workflows, integrating data via REST APIs, and refining prompts for reliable results, while collaborating with experienced consultants and developers in a cutting-edge cloud and AI environment.

Qualifications

• Student/in in Computer Science, IT or a related field seeking an internship.
• Foundational knowledge in JavaScript or Python for development tasks.
• Interest in ServiceNow, AI agents and modern concepts like MCP.
• Basic knowledge of REST APIs and data exchange between systems.
• Good German and English communication skills.
• Willingness to learn and work in a team-based, Agile-like environment.

Responsibilities

• Develop agent-based AI workflows with ServiceNow, LLMs and MCP.
• Integrate external data sources and AI services via REST APIs.
• Create scripts in JavaScript and Python for automation tasks.
• Engage in prompt engineering to improve result quality.
• Collaborate with consultants and developers to implement use cases.

Skills

ServiceNow basics

Agentic AI & Generative AI

JavaScript

Python

REST APIs

Prompt engineering

Analytical thinking

German language

English language

Teamwork

Tools

Git/GitHub

LangChain

LLamaIndex

AutoGen

Job description

# Flexikum Technical Consultant - ServiceNow Agentic AI SolutionsSaarbrückenStudent internshipInternshipT-Systems International GmbH## About this job**Flexicum at Deutsche Telekom** Despite a full curriculum, do you want to gain practical experience early on without extending the standard period of study? With Flexicum, that is possible! Due to its flexibility in terms of time, it allows practical experience while studying!You can find more information about Flexicum at: https://www.telekom.com/flexikum**T-Systems International GmbH** At T-Systems, we offer our business customers the right system solutions for their digital business. With our portfolio, we ensure that digital transformation reduces complexity, saves costs and makes everyday work easier. Our focus is connectivity, digital, cloud & infrastructure as well as security - Let's power higher performance!**Your tasks** As a flexicant (m/f/d), you will complete your voluntary internship and benefit from attractive pay and flexible working hours. From **01.12.2026**, you will support the team with the following responsible tasks:* **Develop innovative solutions:** Design and implementation of agent-based AI workflows based on ServiceNow, LLMs and the Model Context Protocol (MCP)* **Integration & interfaces:** Connect external data sources and AI services via REST APIs and create customized scripts in JavaScript and Python* **Prompt engineering & AI optimization:** Develop and refine effective prompts to ensure accurate, contextual and reliable results* **Team collaboration:** Close coordination with experienced consultants and developers to implement practical use cases for real business requirements* Use your Flexicum to gain valuable practical experience at the interface of cloud platforms and cutting-edge AI and pave the way for your professional future**Must-Have Skills** * **ServiceNow basics**: initial understanding of the platform architecture or strong motivation to become familiar with ServiceNow* **Agentic AI & Generative AI**: Great interest in LLMs, autonomous AI agents and modern concepts such as Model Context Protocol (MCP).* **Programming skills**: Solid basics in JavaScript or Python for development and script creation* **Interfaces & Integration**: Basic knowledge about REST APIs and data exchange between systems* **Prompt engineering**: First practical experience in the targeted formulation and optimization of AI prompts* **Analytical thinking**: structured approach to technical problems and complex workflows* **Team and communication skills:** Excellent teamwork skills as well as very good German and English skills for cooperation## **Nice-to-have** * First practical points of contact with the ServiceNow platform (e.g. Now Platform, Flow Designer, ServiceNow Otto & AICT, etc.)* Experience with common AI frameworks such as LangChain, LLamaIndex or AutoGen* Basic knowledge of Git/GitHub and modern development tools* Certifications in the cloud or AI environment (e.g. ServiceNow Certified System Administrator (CSA) or cloud basics)* Enjoyment of experimenting with the latest AI trends and autonomous agent systems**What we offer** * **Flexible working:** Attractive flexicum model with flexible working hours and the option to work remotely/home office* **Exciting future topics:** Direct participation in innovative projects in the area of Generative AI, ServiceNow and cutting-edge AI agents* **Steep learning curve & mentoring:** personal support from experienced consultants and space for your own ideas* **Modern work equipment:** State-of-the-art hardware and modern development environments* **Network & career opportunities: Excellent networking opportunities** within the company as well as the best prospects for later working student employment or a permanent start* **Open corporate culture:** collegial cooperation, duz culture and flat hierarchies at our location in SaarbrückenThis position is also available on a part-time basis.Severely disabled people are given priority if they are equally qualified.