Finance Technical Support Specialist – Data (mfd)

Solactive AG; Berlin; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading FinTech company in Berlin is looking for a Finance Technical Support Specialist to provide technical assistance for their proprietary index platform and market-data applications. This role requires strong analytical skills, SQL proficiency, and a background in financial markets. You will support business stakeholders and ensure reliable operations while contributing to process improvements. The company offers a modern work culture and opportunities for professional growth.

Leistungen

Job ticket access to Corporate Benefits

Modern office space with ergonomic setup

Employee lounge with free beverages and fruits

Qualifikationen

• Minimum 3-5 years of experience in financial markets.
• Proficient in SQL and Linux.
• Strong understanding of financial instruments like equities and fixed income.

Aufgaben

• Provide L1/L2 technical support for index and market-data applications.
• Monitor financial workflows and analyze data anomalies.
• Investigate incidents affecting index calculations.

Kenntnisse

SQL

Linux

Python

VBA

Customer Service

Trouble Shooting

Technical Support

Jobbeschreibung

Company Description

Since its foundation in 2007 Solactive AG has evolved into one of the worlds most important and fastest-growing index providers. From our headquarters in Frankfurt we power global investment products across ETFs, structured products and mandates. Our reputation is built on innovation, speed, flexibility and strong partnerships.

Job Overview

Are you coming from a finance, banking or market‑data environment and excited to grow deeper into the technical side of FinTech? If you bring strong analytical skills, an understanding of financial instruments and curiosity about technology we will train you to operate and support our proprietary index platform. This position offers a clear growth path from finance expertise into technical application support within a global high‑performance environment.

Your Tasks

• Provide L1/L2 technical support for our proprietary index and market‑data applications, ensuring stable and reliable daily operations.
• Monitor end‑to‑end financial workflows, analyzing data anomalies, pricing deviations and index calculation behaviour.
• Support business stakeholders in Hong Kong, Frankfurt and Toronto with technical finance‑related inquiries.
• Investigate incidents affecting index calculations and coordinate cross‑functional resolution.
• Validate index methodology changes, corporate actions and data feeds prior to release.
• Contribute to testing and quality assurance for platform updates.
• Maintain documentation of financial processes, controls and application workflows.
• Identify opportunities to automate repetitive tasks or improve data quality controls.
• Participate in weekend support rotations for release and pre‑market checks.

Your Profile

• Minimum 35 years of experience in financial markets (e.g., market data, trading operations, risk, investment operations, middle office structuring or index/ETF operations).
• Proficiency in SQL and Linux.
• Strong understanding of financial instruments (equities, fixed income, corporate actions, reference data).
• Analytical mindset with interest in technology and willingness to learn application support.
• Exposure to basic scripting concepts (Python, VBA or similar) is a strong plus.
• Familiarity with market‑data providers (Bloomberg, Refinitiv, ICE Data Services).
• Structured and detail‑oriented approach with strong problem‑solving skills.

Our Offer

• Global Team: Join our motivated international team at Solactive.
• FinTech Excellence: Experience FinTech excellence at Solactive.
• Modern Culture: Enjoy our modern flat hierarchy and startup‑like culture.
• Special Benefits: Job ticket access to Corporate Benefits, modern office space with ergonomic set‑up, employee lounge and free beverages and fruits.
• Community & Networking: Engage in our various networking events.
• Professional Development: Grow both personally and professionally through our diverse training offers.

Key Skills

• Dhcp
• SQL
• Active Directory
• VOIP
• VMware
• Customer Service
• Windows
• Trouble Shooting
• Java
• VPN
• Sharepoint
• Hardware
• DNS
• Technical Support
• Software Applications

Finance Technical Support Specialist Data mfd • Berlin, Berlin, Germany