Engagement Manager (Fully Remote)

SmartRecruiters; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

SmartRecruiters is seeking an Engagement Manager to plan and oversee customer projects, ensuring success and alignment with the Hiring Success methodology.

You will work with sponsors, manage budgets, and coordinate with technical teams while presenting executives and guiding SOW negotiations.

Qualifikationen

• 8+ years in business process or professional services consulting.
• 5+ years of enterprise SaaS solution implementation experience.
• Ability to travel up to 30% and handle complex customer issues.

Aufgaben

• Plan and oversee complex project plans, manage workstreams, and facilitate internal and external meetings.
• Partner with technical teams, coordinate enablement initiatives, and ensure alignment with operations.
• Present executive briefings, scope and negotiate Statement of Work documents, and pass product certification exams.

Kenntnisse

Project planning

Relationship management

Cross-functional collaboration

Jobbeschreibung

• As an Engagement Manager, you are responsible for planning and overseeing projects to ensure customer success.
• You will align with customer sponsors, manage budgets, and monitor progress while supporting the Hiring Success methodology.

Key Responsibilities:

• Build complex project plans, manage workstream relationships, and facilitate internal and external meetings.
• Partner with technical teams, coordinate enablement initiatives, and ensure alignment with operations.
• Present executive briefings, scope and negotiate Statement of Work documents, and pass product certification exams.

Qualifications:

• Minimum 8 years of business process or professional services consulting experience.
• Minimum 5 years of solution implementation experience, preferably in enterprise SaaS.
• Ability to travel up to 30% and deal with complex customer business issues.

SmartRecruiters is a cloud-based enterprise recruitment software platform that helps teams attract, select, and hire talent. With 4,000 customers including Bosch and LinkedIn, the company offers a collaborative, remote-friendly work environment and values promotion from within.