Senior Engagement Manager

Jobtailor; München; Vor Ort; EUR 85.000 - 120.000; Vollzeit

Zusammenfassung

Jobtailor is seeking an experienced Engagement Manager to lead large, global SaaS deployment projects and drive business transformation for enterprise customers. You will guide both delivery and strategy, ensuring value for customers while meeting time and budget goals.

Ideal candidates bring 7+ years in engagement/project management, with a track record of multi-country deployments and a balance of business and technical acumen to tailor deployment plans to customer needs.

Qualifikationen

• 7+ years of experience in engagement management, project management, or professional services delivery within a SaaS, ERP, HCM, Financials or enterprise software environment.
• Experience leading complex software implementation projects across multiple industries, including global or multi-country deployments.
• Balance of business and technical experience with ability to create deployment plans that suits customer industry and transformation programme.

Aufgaben

• Lead engagement management and project management within SaaS and enterprise software environments.
• Oversee complex global deployments ensuring on-time, on-budget delivery.
• Promote innovation and continuous improvement in project delivery and customer success.

Kenntnisse

Engagement Management

Project Management

SaaS Implementation

Global Deployment Experience

Business Transformation

Customer Success

Leadership

Communication

Innovation Promotion

Continuous Improvement

AI Tools

Emerging Technologies

Tools

AI Tools

Emerging Technologies

Jobbeschreibung

• Guiding customers to success in a dynamic environment, helping them achieve the business transformation they are looking for


• Leading projects across a wide range of industries, with a focus on large and complex global deployments


• Delivering expected value to customers on time and on budget, ensuring the best possible experience from project start-up through go-live


• Promoting a culture of innovation and continuous improvement, including using AI tools and emerging technologies to increase delivery efficiency and streamline project work

Requirements

• 7+ years of experience in engagement management, project management, or professional services delivery within a SaaS, ERP, HCM, Financials or enterprise software environment


• Experience leading complex software implementation projects across multiple industries, including global or multi-country deployments


• Bring a balance of business and technical experience with ability to create deployment plans that suits customer industry and transformation programme.

Core Competencies

Demonstrates extensive experience in engagement management and project management within SaaS and enterprise software environments, with a strong focus on leading complex global deployments and delivering value on time and within budget.

Highest-signal resume keywords

• Engagement Management


• Project Management


• SaaS Implementation


• Global Deployment Experience


• Business Transformation

ATS Optimization Keywords

Hard Skills

• Project Delivery


• Implementation Planning


• Software Deployment


• Business Analysis


• Technical Experience

Soft Skills

• Customer Success


• Leadership


• Communication


• Innovation Promotion


• Continuous Improvement

Industry Keywords

• ERP


• HCM


• Financials


• Enterprise Software


• Multi-Country Deployments

Tools & Technologies

• AI Tools


• Emerging Technologies