Sr. Customer Engagement Marketing Manager (US) (Fully Remote)

PointClickCare; Deutschland; Remote; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Zusammenfassung

PointClickCare is seeking a program leader to evolve our customer engagement marketing strategy and empower customers with a valuable digital experience across online communities, user groups, and nurture programs. You will develop strategic plans and execute programs to support engagement, collaborating with Web Developers to manage platform software and drive active community participation.

The role requires 6+ years of B2B SaaS/Healthcare marketing, strong strategic problem-solving, and

Qualifikationen

• 6+ years of B2B marketing experience in SaaS/Healthcare with proven success in online community administration.
• Strong strategic problem solver with ability to bring thought leadership and guidance to cross-functional teams.
• Excellent communication, relationship-building, and collaborative spirit.

Aufgaben

• Develop strategic planning and execute programs to support customer engagement initiatives.
• Collaborate with Web Developers to manage platform software and technical aspects.
• Drive active community participation and uphold standards for interaction and content.

Kenntnisse

B2B Marketing

SaaS

Healthcare

Community Management

Strategic Planning

Cross-functional Leadership

Communication

Jobbeschreibung

• This program leader will evolve our customer engagement marketing strategic plan.
• They will empower customers with a valuable digital experience across online communities, user groups, and nurture programs.

Key Responsibilities:

• Develop strategic planning and execute programs to support customer engagement initiatives.
• Collaborate with Web Developers to manage platform software and technical aspects.
• Drive active community participation and uphold standards for interaction and content.

Required Skills & Experience:

• 6+ years of B2B marketing experience in SaaS/Healthcare with proven success in online community administration.
• Strong strategic problem solver with ability to bring thought leadership and guidance to cross-functional teams.
• Excellent communication, relationship-building, and collaborative spirit.
• Benefits starting from Day 1, including Retirement Plan Matching and Flexible Paid Time Off.
• Wellness Support Programs, Parental & Caregiver Leaves, and Fertility & Adoption Support.
• Continuous Development Support Program and Employee Assistance Program.

PointClickCare

PointClickCare is a health tech company that helps providers deliver exceptional care through a platform serving over 30,000 organizations with the largest long-term and post-acute care dataset. Recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.