Duty Manager (m/w/d)

David Lloyd Leisure Ltd.; Frankfurt; Hybrid; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Free Club Membership

50% food & drinks discount

Discounts on swimming

Discounts on tennis lessons

Discounts on personal training

Career advancement opportunities

Wagestream pay on demand

Benefits suite access

Job summary

David Lloyd Leisure Ltd. in Frankfurt invites applications for a Duty Manager role. You will regularly act as Duty Manager, leading teams to deliver exceptional service across seven days, while upholding health & safety and regulatory compliance.

The position emphasizes customer-centric operations, financial planning, and staff leadership to ensure an outstanding member experience and a thriving club environment.

Qualifications

• Experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

Responsibilities

• Act as Duty Manager, ensuring smooth daily operations.
• Lead and develop the team to deliver excellent member experiences 7 days a week.
• Ensure health & safety and compliance regulations are adhered to.
• Maximise member experience and operational efficiency.

Skills

Facility operations

Multi-department leadership

Financial planning

Customer service excellence

Job description

## Duty Manager (m/w/d)Apply: Frankfurt: Full time: Posted Today: End Date: November 9, 2026 (13 days left to apply): JR016117**Would you like to join Europe’s leading premium health and wellness group?** Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Manager to join our team! Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience. **We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.** Some of our perks: * **Free Club Membership** for you and your family!* **50% Discount** on food and drinks.* Discounts on Swimming, Tennis Lessons, and Personal Training.* Opportunities for **Career Advancement** through internal training and development.* **Wagestream App**: Get paid on demand!* Access to our **Benefits Suite**.About you: As Operations Manager we are looking for someone who: * Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).* Experience leading a variety of functions with variable challenges and goals, or across variable depts.* Experience of financial planning and management.* Passionate about customer service.**Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!** Frankfurt