Customer Support Specialist Multilingual

Cross Border Talents; Frankfurt (Oder); Hybrid; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A dynamic international customer service company is seeking a Multilingual Customer Support Specialist to provide customer care for leading brands. This role is based in Greece with both on-site and remote options available. Candidates must be fluent in one of the required languages along with English and possess an EU Work Permit. In addition to a competitive salary, benefits include performance bonuses and a relocation package. Join a vibrant team in a growing environment.

Leistungen

Competitive salary and performance bonuses

Relocation package

Training and career development

Qualifikationen

• Fluency in one of the listed languages and English.
• EU Work Permit is mandatory.
• Strong communication and problem-solving skills.

Aufgaben

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving.

Kenntnisse

Fluency in one of the listed languages + English

Strong communication skills

Problem-solving skills

Jobbeschreibung

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth