Customer Support Representative (German + English)

Essence Coaching Group; Köln; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer support company is seeking a Customer Support Representative who is fluent in German and English to provide exceptional service to corporate travel clients. The role involves assisting customers with bookings and inquiries via phone, chat, or email. Ideal candidates possess excellent communication skills and a customer-first mindset. The position offers a gross salary of 2000 EUR per month, a welcome bonus of 500 EUR, and relocation assistance.

Leistungen

500 EUR Welcome Bonus

Relocation assistance

Qualifikationen

• Fluency in German and English for customer interactions.
• Strong communication skills are essential.
• Flexibility to work on a rotational day shift schedule.

Aufgaben

• Provide support to German-speaking customers via phone, chat, or email.
• Assist with bookings and service inquiries.
• Ensure quality service standards in customer interactions.

Kenntnisse

German language skills

English language skills

Customer-first mindset

Excellent communication skills

Jobbeschreibung

About the job Customer Support Representative (German + English)

Customer Support Representative - German & English

Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We’re looking for a dedicated Customer Support Representative (German + English) to join our international team On-Site in Bulgaria. Start your career with a major welcome bonus and a great base salary!

What You’ll Do

• Provide top-tier support to German-speaking customers via phone, chat, or email.
• Assist with bookings, itinerary changes, and general service inquiries.
• Ensure every customer interaction upholds quality and service standards.

What You Bring

• German and English language skills.
• Customer-first mindset and excellent communication skills.
• Flexibility to work Day Shifts on a rotational schedule.

Why You’ll Love It

• Salary: 2000 EUR Gross per month.
• Welcome Bonus: A special 500 EUR Welcome Bonus upon joining.
• Relocation assistance is available.