Customer Support Representative

Cbtalents; Bremen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international customer support firm is looking for a Customer Support Representative fluent in Dutch and at least B2 level in English. This full-time role involves providing customer assistance and requires availability for rotating shifts. The position offers a gross base salary of €1400, a signing bonus up to €2500, paid training, and support for relocation if applicable. Candidates must have an EU ID or Residence Card and a Certificate of Protection.

Leistungen

Signing bonus up to €2500

Paid training

Relocation bonus if applicable

Support with NIF and NISS

Qualifikationen

• Minimum of B2 level in English is required.
• Fluency in Dutch is mandatory.
• Good communication skills are essential for customer interactions.
• Availability for rotating shifts from Monday to Saturday.

Aufgaben

• Provide customer support to clients.
• Assist with queries and problem resolution.

Kenntnisse

Dutch (fluent/native level)

English at least B2 level

Good communication skills

Availability to work rotating shifts

Jobbeschreibung

Position: Customer Support Representative (Dutch Speaking)

Location: Santos Lisbon Portugal

Work Model: On-site

Start Dates: 2 February 2026, 16 February 2026

Schedule: Rotative shifts Monday to Saturday 08:00-20:00

Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon). The role involves providing customer support.

Requirements:

• Dutch (fluent/native level)

• English at least B2 level

• Good communication skills

• Availability to work rotating shifts

Salary & Benefits:

• Base salary: 1400 gross (no experience required)

• Possible signing bonus up to 2500 (gross)

• Full-time contract

• Paid training

Relocation Package (if applicable):

• Support with NIF and NISS

• Assistance in finding accommodation

• Relocation bonus: 2500 gross (paid with first payroll)

• 1500 gross for candidates relocating within Portugal (100 km from Lisbon)

Documents Required:

• EU ID or Residence Card

• Certificate of Protection (issued after March 2022)

Key Skills: Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1