Customer support

Niulix; Berlin; Vor Ort; EUR 28.000 - 36.000; Vollzeit

Zusammenfassung

Niulix in Berlin seeks a Customer Service Specialist to join our team. You will answer customer calls and messages, follow up on requests, and record and update information with accuracy.

Collaborating with other departments, you will provide professional, respectful service to customers and use office software to manage data. German language proficiency is required to support our local clients.

Qualifikationen

• Strong interpersonal and customer-facing skills.
• Sense of responsibility and close attention to detail.
• Teamwork skills.
• Familiarity with computers and office software.
• Proficiency in German.

Aufgaben

• Answering customer calls and messages
• Following up on customer requests and issues
• Recording and updating customer information
• Collaborating with other departments to resolve issues
• Providing professional and respectful service to customers

Kenntnisse

Interpersonal skills

Attention to detail

Teamwork

Office software

German language

Jobbeschreibung

Customer Service Specialist Recruitment

Our company is seeking a responsible and personable individual to join our Customer Service team.

Job Responsibilities:

Answering customer calls and messages

Following up on customer requests and issues

Recording and updating customer information

Collaborating with other departments to resolve issues

Providing professional and respectful service to customers

Requirements:

Strong interpersonal and customer-facing skills

Sense of responsibility and close attention to detail

Teamwork skills

Familiarity with computers and office software

Proficiency in the languages required by the company(German)